1 Reply Latest reply on Aug 10, 2015 7:28 AM by kevin_intel

    hd intel 4000- error code 43 on windows 8.1 - It only works with an older driver version and I can't update to Windows 10

    guterres_

      Hi there

       

      I have an HP Pavilion Sleekbook 14 PC (HP Pavilion Ultrabook 14), with  a 18FA motherboard - version 82.23,  F.12 Bios, and a Intel(R) HD Graphics 4000.

       

      The graphic card only works with the driver version nº 9.17.10.2932 (12/12/2012) an old driver, and everytime I try to update to a newer driver version, it shows the "Code 43" error. Does anyone knows how to update the drive and solve the "Code 43" error?

       

      Without solving this issue, I can't install the Windows 10. I've tried to update to Windows 10, but it doesn't run this old graphic display driver, it only gives me a blue screen, and if I try to install a new driver version, there it comes the "Code 43" error again.

       

      Thank you, guys.