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hd intel 4000- error code 43 on windows 8.1 - It only works with an older driver version and I can't update to Windows 10

oorla2
Beginner
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Hi there

I have an HP Pavilion Sleekbook 14 PC (HP Pavilion Ultrabook 14), with a 18FA motherboard - version 82.23, F.12 Bios, and a Intel(R) HD Graphics 4000.

The graphic card only works with the driver version nº 9.17.10.2932 (12/12/2012) an old driver, and everytime I try to update to a newer driver version, it shows the "Code 43" error. Does anyone knows how to update the drive and solve the "Code 43" error?

Without solving this issue, I can't install the Windows 10. I've tried to update to Windows 10, but it doesn't run this old graphic display driver, it only gives me a blue screen, and if I try to install a new driver version, there it comes the "Code 43" error again.

Thank you, guys.

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Kevin_M_Intel
Employee
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