W10, HD3000 Driver stuck on May 2015 version

[DSmil1]

I'm fully aware of the support matrix for W10 and intel HD drivers. However, this page suggests that a 'beta' driver should be attainable via windows update in Windows 10.

https://downloadcenter.intel.com/download/25027/Intel-Iris-Iris-Pro-and-HD-Graphics-Beta-Driver-for-Windows-10 https://downloadcenter.intel.com/download/25027/Intel-Iris-Iris-Pro-and-HD-Graphics-Beta-Driver-for-Windows-10

My HD3000 driver installs with a May 2015 version, as does my NVIDIA 555M driver (latest). However I'm unable to have active displays on all three ports on the side like I was before; VGA, HDMI, DisplayPort.

With the HD3000 driver enabled in device manager, only the laptop display and the VGA attached display works.

With the HD3000 driver disabled in device manager, only the laptop display and the HDMI & DisplayPort attached displays work.

I went to device manager, uninstalled the HD3000 driver (chose to delete the associated files). Reboot was 'required', so I allowed. Came back to a 800x600 resolution and a Microsoft Basic Display Adapter. Opened Settings > Updates and before it could even tell me that it found updates, the OS had already reinstalled the May 2015 driver and went back to native resolution. The available updates screen finally showed up, and HD3000 was in the list. However the update fails to install;

Intel Corporation driver update for Intel(R) HD Graphics 3000 - Error 0x80070103

Seems the 0x80070103 reared its head because it was trying to install the driver that was already automatically installed.

Source: https://support.microsoft.com/en-us/kb/952032 https://support.microsoft.com/en-us/kb/952032

I clicked retry, it scanned for updates again and came back saying that my device is up to date.

Checked device manager again, still on May driver.

My NVIDIA control panel Physx pane displays all 4 displays connected, but I can't seem to get them to all be enabled.

Device Manager.

Driver information.

[Anonymous]

Intel® HD 3000 supports only Microsoft® Windows 7, 8 and 8.1 operating systems. Your computer is installing a generic driver from Microsoft® Windows. Now, you have a dedicated graphics card from NVIDIA* 555M. Double check with Nvidia* if this card supports Microsoft® Windows 10 and look for compatible drivers.

Usually a dedicated graphics card disables the embedded graphics. If you have switchable graphics on your computer, it is necessary to install a third driver, it is provided by the system manufacturer.

Mike C

[DSmil1]

@mikec_intel, I suppose I couldn't have expected an actually helpful response; I'm not really aggravated, because I half-expected it. But the other half of me expected someone might chime in with a potential solution based on the information provided.

However, to touch on a couple points;

• If it were a Microsoft Generic Driver, it wouldn't say Intel(R) HD Graphics 3000, correct?
• My NVIDIA GT555M is fully supported in Windows 10. http://www.geforce.com/hardware/notebook-gpus/geforce-gt-555m GeForce GT 555M | GeForce
• I'm not going to touch on the Optimus technology, google or the previously linked page should provide that information for you. Even with that said, the screenshot I've provided above should prove to you that the NVIDIA card disabling the embedded graphics is not the case.

Again, even though I'm fully aware of the support matrix; this page suggests that a beta driver is available for Windows 10, note that the HD3000 is on this list.

https://downloadcenter.intel.com/download/25027/Intel-Iris-Iris-Pro-and-HD-Graphics-Beta-Driver-for-Windows-10 https://downloadcenter.intel.com/download/25027/Intel-Iris-Iris-Pro-and-HD-Graphics-Beta-Driver-for-Windows-10

I've chatted with folks in other forums, who have had success getting the driver installed. Since W10 Update isn't working for me in this sense, I was hoping that the driver might be made otherwise readily available.

[Anonymous]

As the thread above suggested, it is necessary to use a Microsoft® Windows generic graphics driver. Microsoft® Windows 10 is not supported by Intel ® HD 2000 and 3000.

http://www.intel.com/support/graphics/sb/CS-034343.htm?wapkw=cs-034343 Graphics Drivers — Supported Operating Systems

Mike C

[DSmil1]

@mikec_intel, stellar work sir, keep on keepin' on.