Same problem here!
Only without updating BIOS. Just suddenly all ports where dead.
I have send it back to supplier, which "repaired" it but it still has the same problem.
Anyone knows what to do about this?
There is no way to use NUC because all USB ports are dead and you can't give it any input.
It is necessary to narrow down the issue. The USB ports might be disabling on the BIOS. Please reply with the model of the NUC and operating system.
It is possible to reset BIOS settings. Press and hold the power button until 4 seconds then release it. If you have a headphone, the NUC provides with 3 beeps.
Select F2 (Visual Bios). Inside the BIOS, press F9 and follow the instructions of the pop-ups.
Thank you for your reply.
It considers a Nuc D34010WYKH.
I've heard from the company I bought it from that it is possible to get into the bios but Windows is not responding to the USB devices like keyboard.
Did you try what Mike recommended?
Is the USB issue only within the Operating System?
Can you use your Mouse and Keyboard when you are in BIOS?
I've just solved the problem.
I could get into the BIOS with F2. In the BIOS I disabled the xHCI under devices>USB.
This solved the problem!
I guess this function interfered with the OS when using the USB's.
Thank you for your help
I am glad the issue is resolved and thanks for sharing the solution.