2 Replies Latest reply on Aug 5, 2015 2:47 AM by gennarob86

    Windows 10 upgrade: can't uninstall Intel(R) PROset/Wireless software for Bluetooth(R) technology Version 1.3.0.0621

    gennarob86

      Dear all,

       

      I upgraded my OS from Windows 7 to windows 10 and quickly figured out that the Bluetooth driver was not compatible with Windows 10. Therefore I tried to uninstall my Intel(R) PROset/Wireless software for Bluetooth(R) technology Version 1.3.0.0621 driver, in order to install a newer version, but it doesn't allow me to do it, returning the following error:

       

      "Service 'Bluetooth Device Monitor' (Bluetooth Device Monitor) failed to start. Verify that you have sufficient privileges to start system services"

       

      How can I fix this?

       

      Thank you

       

      Gennaro