1 Reply Latest reply on Sep 18, 2015 1:41 AM by kevin_intel

    Cannot boot - out of the box


      Hi I received this as a gift yesterday. Item was sealed.


      Plugged into the TV with an SD card installed. Could not boot - went into automatic recovery then TV loses signal. Removed SD card and rebooted. Still the same, unable to get into windows.


      Tried all the options of F2 to F8 and all the recommended steps suggested in this community. Unable to reset or refresh, unable to get into BIOs either. I've invested about 8 hours trying everything but still no luck. Using the original power plug.


      Unable to find much info or a local contact for support in Singapore.


      Hope someone here can assist, or am I stuck with a brick?


      Thank you


      S/N GEFC52400VEQ

      Date of manufacture 15 Jun 2015