1 2 Previous Next 22 Replies Latest reply on Oct 24, 2016 11:22 AM by Intel Corporation Branched to a new discussion.

    No drivers were detected for your product...says Intel driver update utility

    vlatko27

      My notebook:Untitled.png

      http://speccy.piriform.com/results/toQN4cQrFA85g0IMUn6ep1C

       

      I'm running a clean install of Win 10 Pro N. Can anyone help me out, this is driving me crazy.

       

      This is the log file:

       

       

      DriverUpdateUI.exe Information: 0 : Driver Manager: 1.8.2015. Running an Autodetect on Microsoft Windows* 10 Pro N, 64-bit with build 2.2.0.2

      DriverUpdateUI.exe Information: 0 : Intel Board is False

      DriverUpdateUI.exe Information: 0 : Calling IDUUDetection.IDUUDetection().getDriverData with 2 driverInfos

      DriverUpdateUI.exe Information: 0 : IDUU-Detection: HW signature count = 2

      DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095B

      DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095B

      DriverUpdateUI.exe Information: 0 : IDUU-Detection: Beginning detection at 17:55:09

      DriverUpdateUI.exe Information: 0 : IDUU-Detection: Finished detection at 17:55:09

      DriverUpdateUI.exe Information: 0 : IDUUDetection.IDUUDetection().getDriverData returned true

        • 1. Re: No drivers were detected for your product...says Intel driver update utility
          mark_h_@intel

          Hi Vlatko27,

          Sorry you didn't get a match. The log file information was helpful in troubleshooting. Thanks for sending the information. VEN_8086&DEV_095B is the Hardware Device ID for your Intel(R) Dual Band Wireless-AC 7260. There were matches in the log file but none of the available drivers was for Windows 10. That's why there was no match.

           

          I am working on updating the database so the utility will work properly.

           

          Here are links so you can get the files from Intel Download Center:

          Intel® PROSet/Wireless Software for Windows® 10

           

          Intel® PROSet/Wireless Software for Bluetooth® Technology for Windows® 10 64-bit (WP)

           

          Mark

          • 2. Re: No drivers were detected for your product...says Intel driver update utility
            Verlaire

            Hi, I have the exact same problem!

            Can you please help us with the update? Thank you very much!!

             

            Logs:

            DriverUpdateUI.exe Information: 0 : Log File Created 8/10/2015 12:19:34 AM

            DriverUpdateUI.exe Information: 0 : Driver Manager: 10/08/2015 Running an Autodetect on Microsoft Windows* 10 Home, 64-bit with build 2.2.0.2

            DriverUpdateUI.exe Information: 0 : Intel Board is False

            DriverUpdateUI.exe Information: 0 : Calling IDUUDetection.IDUUDetection().getDriverData with 12 driverInfos

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: HW signature count = 12

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095A

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095A

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095B

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_08B1

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_08B2

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_08B3

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_08B4

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095B

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_3165

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_3165

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_3166

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_3166

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Beginning detection at 12:21:28 a.m.

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Finished detection at 12:21:28 a.m.

            DriverUpdateUI.exe Information: 0 : IDUUDetection.IDUUDetection().getDriverData returned true

            DriverUpdateUI.exe Information: 0 : Driver Manager: 10/08/2015 Running an Autodetect on Microsoft Windows* 10 Home, 64-bit with build 2.2.0.2

            DriverUpdateUI.exe Information: 0 : Intel Board is False

            DriverUpdateUI.exe Information: 0 : Calling IDUUDetection.IDUUDetection().getDriverData with 12 driverInfos

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: HW signature count = 12

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095A

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095A

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095B

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_08B1

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_08B2

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_08B3

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_08B4

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095B

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_3165

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_3165

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_3166

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_3166

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Beginning detection at 12:23:45 a.m.

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Finished detection at 12:23:45 a.m.

            DriverUpdateUI.exe Information: 0 : IDUUDetection.IDUUDetection().getDriverData returned true

            DriverUpdateUI.exe Information: 0 : Driver Manager: 10/08/2015 Running an Autodetect on Microsoft Windows* 10 Home, 64-bit with build 2.2.0.2

            DriverUpdateUI.exe Information: 0 : Intel Board is False

            DriverUpdateUI.exe Information: 0 : Calling IDUUDetection.IDUUDetection().getDriverData with 12 driverInfos

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: HW signature count = 12

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095A

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095A

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095B

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_08B1

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_08B2

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_08B3

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_08B4

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095B

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_3165

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_3165

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_3166

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_3166

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Beginning detection at 12:29:35 a.m.

            DriverUpdateUI.exe Information: 0 : IDUU-Detection: Finished detection at 12:29:35 a.m.

            DriverUpdateUI.exe Information: 0 : IDUUDetection.IDUUDetection().getDriverData returned true

            • 3. Re: No drivers were detected for your product...says Intel driver update utility
              mark_h_@intel

              Hi Verlaire,

              The log you posted shows that there were no matches between your system and Windows 10 drivers. The same thing happens on my PC, because there are no drivers for Windows 10 available for download. My PC is old enough that I only get drivers from Windows update. What drivers are you looking for?

               

              Mark

              • 4. Re: No drivers were detected for your product...says Intel driver update utility
                REW01WER

                Hello!

                I'm having same problem

                I just want to update my graphic card driver to latest version. Help please.

                 

                My Laptop:

                Toshiba SATELLITE C850-1G3

                I'm running a clean Windows 8, 64 bit

                • 5. Re: No drivers were detected for your product...says Intel driver update utility
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hello, REW01WER:

                   

                  Drivers for this product should be found here: http://www.toshiba.it/support/drivers/

                   

                  By searching with the filters below.

                  dfasdf.PNG


                  Hope this is helpful for you.

                   

                  Regards,
                  Esteban C

                  • 6. Re: No drivers were detected for your product...says Intel driver update utility
                    Intel Corporation
                    This message was posted on behalf of Intel Corporation

                    Hi, REW01WER:

                    I would like to check if the drivers provided to you worked with your system properly?

                    Hope can hear from you soon :)

                    Regards,
                    Esteban C

                    • 7. Re: No drivers were detected for your product...says Intel driver update utility
                      FrostySurfs

                      Can someone help me? I just ant to update my intel driver to the latest version.

                       

                      driver version: 9.17.10.4229

                      • 8. Re: No drivers were detected for your product...says Intel driver update utility
                        Intel Corporation
                        This message was posted on behalf of Intel Corporation

                        Hi, FrostySurfs:

                        May I have the model of your processor as well as the current OS installed in your PC?

                        Regards,
                        Esteban C

                        • 9. Re: No drivers were detected for your product...says Intel driver update utility
                          FrostySurfs

                          intel(r) celeron(r) cpu 877 @ 1.40ghz

                          And I have windows 8.1 installed on my laptop

                          • 10. Re: No drivers were detected for your product...says Intel driver update utility
                            Intel Corporation
                            This message was posted on behalf of Intel Corporation

                            Hi, FrostySurfs:

                            Thank you for the information provided.

                            In this case, you already have instaled the latest driver for your device.

                            15.28.24.4229 is the latest driver that has been released by Intel, so if no issues are present in your system, it is not necessary to change the driver.

                            If you have any additional inquiries, feel free to let us know.

                            Regards,
                            Esteban C

                            • 11. Re: No drivers were detected for your product...says Intel driver update utility
                              Intel Corporation
                              This message was posted on behalf of Intel Corporation

                              Hi, FrostySurfs:

                              Were you able to get this fixed?

                              Please let me know.

                              Regards,
                              Esteban C

                              • 13. Re: No drivers were detected for your product...says Intel driver update utility
                                Intel Corporation
                                This message was posted on behalf of Intel Corporation

                                Hi, REW01WER:

                                Thank you for letting me know about that, I am glad to hear drivers were updated.

                                If any further inquiries are present, feel free to contact the Intel Communities back.

                                Regards,
                                Esteban C

                                • 14. Re: No drivers were detected for your product...says Intel driver update utility
                                  johnnyR

                                  Similar Problem here.

                                   

                                  Log output below:

                                   

                                  DriverUpdateUI.exe Information: 0 : Log File Created 8/29/2016 2:54:57 PM

                                  DriverUpdateUI.exe Information: 0 : Trying to detect current OS

                                  DriverUpdateUI.exe Information: 0 : Detected current OS version: 10.0

                                  DriverUpdateUI.exe Information: 0 : Is the current OS a server version? False

                                  DriverUpdateUI.exe Information: 0 : Detected OS as: Windows® 10, 64-bit*

                                  DriverUpdateUI.exe Information: 0 : OS detection ended

                                  DriverUpdateUI.exe Information: 0 : Getting motherboard details for D54250WYK

                                  DriverUpdateUI.exe Information: 0 : Getting _DMSettings.ApiUrl for https://downloadcenter.intel.com/iduu/

                                  DriverUpdateUI.exe Information: 0 : Getting apiGetMotherboardId for GetProductsByAlias/?alias=

                                  DriverUpdateUI.exe Information: 0 : Getting apiPath for https://downloadcenter.intel.com/iduu/GetProductsByAlias/?alias=d54250wyk

                                  DriverUpdateUI.exe Information: 0 : Error Loading one or more of the support DLL's. Exception Reported: Object reference not set to an instance of an object.

                                  DriverUpdateUI.exe Information: 0 : Stack Trace:    at Driver_Manager.DriverManager.GetCurrentMotherboardDetails()

                                     at Driver_Manager.DriverManager.GetMotherboard()

                                     at Driver_Manager.DriverManager.AutoDetectDrivers()

                                     at DriverUpdateUI.repository.SearchService.AutomaticSearch()

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