Intel HD 4600 Driver keep stop working on the latest Driver 4256

[MBara6]

hello..

i've downloaded windows 10 and update the graphic driver to the latest one 15.40.4.64.4256 ..

but the graphic card stopped working properly and when i checked the details about my hardware support for directX it appear that its still on 11.2 not 12.. without doing anything there is a notification comes and say " Intel HD 4600 has stopped working and been recovered "..

and when i open a game a blue screen come with error message inside "the pc ran into an error VDR-TDR-FAILURE igdkmd64.sys"..

can anyone help me to solve this problem??

[Filip_Z_Intel]

Can You please post some more information regarding the game You've tried to play?

Also please post more details regarding Your computer. A DxDiag report would be good

[MBara6]

ok i've tried to run League of Legends and counter-strike GO..

my laptop is 4th gen. i5-4200M(2.50 GHz)..

4 gigs of ram..

running windows 10 pro 64 bit..

here is dxdiag report--> https://www.dropbox.com/s/4mj5upranmp5xzv/DxDiag.txt?dl=0 Dropbox - DxDiag.txt

[Filip_Z_Intel]

The driver reported by the DxDiag log You've attached tells that You have an incorrect driver installed 10.18.14.4251 (this is a driver for Windows 8.1, not Windows 10)

That's also a reason why You can't see DX12 support

Please uninstall it and install a new one from https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit Intel® Download Center 4256

[MBara6]

No man.. I installed the latest version after the problems i rolled back to 4251 cause it was stable and didn't have any problem with it .. Im clear with my problem it was with the driver 4256..

ok the problem still exist so i rolled back to windows 8.1 .. until they fix this problem good job Intel

[MBara6]

and here is another picture showing that my graphic card still don't support DirectX 12

[MSchm21]

No your screenshot looks correct. It supports Dx12 as you can see on the runtime. To be exact Directx12 at feature level 11_1. Run the dx12 feature test from 3dmark and you will see it works.

[MBara6]

ok but i really don't care about directx.. i care about the problem that i get when downloading the latest driver 4256 .. my graphic card keep stop working what's the solution or what is the problem?

[MBara6]

so do you have any idea how to fix my problem?

[DMitc8]

Im having the same issue with league of legends, except I dont get the blue screen like you do. I really need to know how to fix this.

[MBara6]

I'm getting this problem when launching every game not only leauge of legends ,,

[MBara6]

please look at these two pictures.. please help me it keep coming every 1 second..

can anyone help me ??????? allan_intel kevin_intel

[RPedr2]

I'm having the exact same problem with this driver model. This is a joke, my graphics card crashes by even running Toshiba PC Health Monitor. let alone play any games.

I've tried about everything I could find online, re-installed multiple times the drivers but no dice.

I haven't rollback to Windows 8.1 because I've been slightly busy and hoping they fix it but I guess I have no choice until they clean up this mess.

[Filip_Z_Intel]

Please post Your current DxDiag log

[RPedr2]

http://s000.tinyupload.com/index.php?file_id=31803420631862471355 http://s000.tinyupload.com/?file_id=31803420631862471355

Tell me if there's anything wrong.

[MBara6]

well I've downloaded win 8.1 at night .. i really couldn't use my laptop one second .. so yep it was my best choice to roll back to win 8.1 ..now i can use it without crashes.. i don't know what's the problem with the driver 4256 ..i will wait until they could fix it or release a new driver

[RPedr2]

Good luck man

I'll probably wait a day or two to see if we get any updates from Intel, otherwise it's back to 8.1 too.

[MBara6]

Ok .. Please tell me if it has been fixed when they release an update or if you solve it some how .. Thanks

[Filip_Z_Intel]

Hello Cybuster,

You have a switchable Gfx solution. The driver You have installed for Intel Gfx is a generic type which means it is not designed to work in a system of 2 different Gfx cards - the best solution at this point would be to disable one of the cards in the device manager and wait for the OEM to release a driver with a support for Windows 10 and switchable graphics solution

[MBara6]

ok he has 2 cards and me whats the problem ???

i have only Intel Hd 4600 nothing else..

and Intel released that 4256 driver to support windows 10 and directX 12 ..

if you say my graphic card is faulty.. then i'll say it works perfect on windows 8.1 with 4251 driver..

SOLUTION IS??

[RPedr2]

Thanks for taking your time to help us out, Filip.

I do believe the problem lies in Intel though. I've done what you suggested and if I disable my AMD gfx card the problem continues, if I disable the Intel one I don't get anymore the problem but my laptop won't be able to run properly games without a massive unplayable slowdown.

When I first went to Windows 10 I had constant BSoD possibly due AMD/Windows update recognizing my AMD gfx card wrong, 2 days later Windows Update was able to download properly my drivers but now Intel keeps crashing and recovering.