Good day, fellow DH87RL owners.
I bought a DH87RL a 18 months ago, had Windows 7 running for 17 of those months, and then it stopped working.
The board was just replaced (thank you Intel), got it back on Monday (2015-07-27).
Now the new board is giving me grief.
I wish to install Windows 8.1 UEFI onto an SSD that I know works with RAM that I know works (used both until Monday on DH77EB).
When I first installed the board, I got into the VisualBIOS and set some things (as we do).
Then I switched the onboard display to be Always Disabled and always use PCi-Express card (nVidia GTX 590).
I also set it to boot to UEFI, disabled legacy boot.
RapidStart and SafeBoot are disabled.
BIOS version is original (0320).
Next boot, 'No video' beeps.
Followed instructions for resetting BIOS ~ nothing.
Followed instructions for recovering BIOS ~ nothing.
Played with several different flash drives and their file systems for recovery ~ nothing.
After 4 days of trying everything, so far the best result has been with the following config:
- 8GB flash drive with 2GB partition formatted as FAT16.
- BIOS version 0324 .bio file on flash drive
- 1x 8GB RAM DDR3-1600 stick (that works)
- BIOS jumper removed (as per instructions)
- no PCi-E card, only on-board display
When I start the machine, I get to the BIOS splash screen, select F7, select the device, select the .bio file.
I press Enter, the system reboots and - - - nothing happens.
I have left it on for 30+ minutes in this state, and nothing.
It is in that state right now again, going on 74 minutes.
I have tried every conceivable method to reset the BIOS.
How do I recover or upgrade the BIOS so I can get into it again and use different settings?
It has now been 10 hours since posting this problem.
In the meantime, I have been able to get into the VisualBIOS:
- BIOS jumper removed
- no SATA devices connected
- 1x 8GB RAM
- no flash drive connected
- when splash screen (sometimes, about 1 in 4 tries) comes up, hit F2
I change values, set everything to default or to Legacy, Save and Exit.
Any ideas what to do?
If I can / should send it back to be replaced (again), please let me know on this forum post so I can tell my dealer Intel said so.
I don't think he'll believe a new board only lasted 1 day....
Update: 2015-08-06 17:31
It has now been a week since originally posting my problem, with not one answer from anyone, least of all Intel (at least 57 views).
Is there a way I can make someone read this and give me feedback?
I need to install this board back into a customer's box and give them a working PC.
A little help, please?
Update: 2015-08-18 11:57
It has now been 18 days since posting the problem, 21 days since experiencing it.
I am just going to send you back the board.
Just give me a new one.
Update: 2015-08-28 02:48
Still haven't received a new board, or even heard from dealer or Intel.
Also still no reply to this post.
Update: 2015-09-03 11:37
So on Monday I received a brand new board (again).
Thank you, Intel RMA (again).
I am trying to get the board to realize that I have a PCi Express card installed.
It is a Gigabyte nVidia GTX-590 that works on ANY OTHER BOARD I HAVE TRIED IT ON.
It works on an old IceDale (DG45ID), it works on an EB Lake (DH77EB), it works on an even older Raisin City (DG41RQ) ~ it works on anything with a PCI Express slot.
So why not on the Round Lake?
I have tried every combination of display settings (except 'Onboard always off' or else it might never stop beeping [again]).
I have tried these settings on nearly every version of the BIOS that there is (got the board on 0320, went through 0324, 0326 and now on 0330).
Whatever I tell it to do, the board ALWAYS boots to the onboard.
I have read the product brief, the technical spec and the user guide ~ nothing.
What must I do to get my board working?
The onboad is fine and well for typing letters and browsing the net, but for gaming...
Please, someone, just help, OK?