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8159769 [SCALING BUG] Windows 10 / Intel HD Graphics 4600 - Impossible to get rid of 'Black Borders' problem - Stuck at 'Constrain proportions'

RGras1
Novice
31,758 Views

=== Device/Software information ===

32 GB DDR3L-1600 G-Skill RipJaws,

Intel Core i7-4710MQ

Intel HD Graphics 4600

Nvidia GeForce GTX 980M 4GB GDDR5

128 GB Samsung SSD (Boot)

1 TB Samsung Evo 850 (Games)

1 TB Hitachi HDD (Data)

Driver Version: 15.40.4.64.4256

OS Version: Windows 10 Educational

=== Problem Description ===

No matter what settings you choose for your display in Intel HD Graphics Control Panel -> Display -> Basic -> Scaling,

When you launch a fullscreen application the setting will be ignored and it will revert back to 'constrain propostions' when enabling fullscreen, then when you alt-tab to desktop it will go back to your selected mode, then you alt tab to game and it will go back to proportions setting again, making it impossible to get rid of the black borders.

The setting only is applicable in Windows 10 Desktop, doesn't work for fullscreen apps.

It worked good in Windows 8.1, I just upgraded from 8.1 to 10.

In windows 8.1 I could game on any resolution without black borders - a nice, full, filled screen.

I think I have the same issue as the sir here:

Please fix this ASAP or suggest steps to fix.

Problem does not happen without drivers (Driverless) -> Games run in full screen / fill screen mode at any resolution (so this is not a Windows bug).

112 Replies
IGarc6
Novice
7,932 Views

Same problem pls fix it

JTaip
Novice
7,932 Views

Im having the same problem in Intel Graphics 4000 / Windows 10 Pro.

Hope for a fast fix

JNhem
Novice
7,932 Views

Same here! Hopefully this gets fixed soon! @ Bryce@Intel!

FSiem
Novice
7,932 Views

Same problem here with Windows 10 Home and Intel Graphics HD 3000... Please patch it out!

Dgeor1
Beginner
7,932 Views

Same problem here, for some reason every time I go into full screen it keeps the resolution but switches to Maintain Aspect Ratio instead of stay on Scale Full Screen and when I tab back to desktop it return to Scale Full Screen.

FSiem
Novice
7,933 Views

[deleted]

Paste it here or something.

JTaip
Novice
7,933 Views

Hey guys. As everyone knows, amd, intel and nvidia are working on the drivers updates for windows 10 and until we wait for the releases, we cant play 4:3 stretched.

 

So i've searched a lot about a provisory way to do this and i've found a program who helped me fixing the problem. Its called HRC (HotKey Resolution Changer) and basically, it just changes the resolution of your monitor when you press the hotkey. Looks simple af but actually it works when you press the hotkey in-game.

 

* I readed too that you will need to click "read only" option in your video.txt or the game will always launch on default settings or something like that.

Anyway, if youre facing this problem and youre lazy like me to go back to Win7 and wait for the drivers of Win10. Try this.

 

**I am not responsible in any way for any damage to your monitor.

 

here is the link for download** http://funk.eu/hrc/ http://funk.eu/hrc/

that was the thread

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IGarc6
Novice
7,933 Views

Thank you so much!. This is a nice temporary fix!!

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Dde_S1
Beginner
6,199 Views

This didn't worked out for me. But WRC is a nice program. Thanks!

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Ricardo_G_Intel1
Employee
6,199 Views

Evendin, Thanks for your post.

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IGarc6
Novice
6,199 Views
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TBrem
Beginner
7,933 Views

Same here with Family Graphics (4400) and it worked in windows 8.1 too, its a shame too because I do like Windows 10.

smcle3
New Contributor I
7,933 Views

Same issue here with a 4600 HD and GTX 860m.

 

Tried latest drivers for the Y50 from Lenovo's website for intel's gpu Win10

 

Also tried letting windows update do it for me.

No luck at all. Both seem bugged with windows 10. I set scaling for 4:3 res to fullscreen but the second i go back to 1080p, it reverts ALL res

setting to use "maintain aspect ratio". No big deal since i play most games 1920x1080, but older games like Just Cause and Morrowind both have these

 

annoying black bars.. I was able to fix it in Win7, 8, 8.1

Idk why the driver in 10 is being a pain to deal with.. Pls fix intel...

JNhem
Novice
7,933 Views

Can confirm, this is a temporary fix for the problem.

JNhem
Novice
7,933 Views

I understand that you need more information than this, but if you switch to an earlier version with this option, it would fix the problem. (The Ovveride Application Settings in the intel control panel is now missing,and thus our problem persists).

RGras1
Novice
7,933 Views

Yeah it's not the application that choses which mode, there are literally zero full screen application that let you change this setting. So the override application setting was never ever used by me, first time in my life I see this setting.

Bryce__Intel
Employee
7,933 Views

Hi All,

The issue has been replicated and confirmed. I've reported it to debug and investigation should begin shortly [bug# 8159769]. I'll provide updates as they're made available. Thanks for your feedback!

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JTaip
Novice
7,933 Views

does Intel Graphics 4000 series make part of that update? We're having that problem too

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Allan_J_Intel1
Employee
7,932 Views

All:

This information is intended to all Windows 10 users that are experiencing issues with a supported Intel® Graphics Controller (http://www.intel.com/support/graphics/sb/CS-034343.htm supported graphics)

/message/321854# 321854 Re: -NEW- Intel® Iris™, Iris™ Pro, and HD Graphics Production Driver for Windows* 10 64-bit 15.40.4.64.4256

See post # 93

Allan.

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