intel(R) Extreme Tuning Utility Service (XTU3SERVICE)

[Kvinc]

I have W10 with a 4690K and a MSI Z97 gaming 6 board. When I try to install the intel extreme tuning utility ver 6.0.0.14 the installation fails and I get this message. service intel(R) Extreme Tuning Utility Service (XTU3SERVICE) could not be installed. verify that you have sufficient privileges to install system services. I am installing using an ADMIN account. How can I fix this??

Here is the install log:

[1BF4:1C9C][2015-07-28T17:03:16]: Burn v3.6.2803.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\crisanta\Documents\extreme_tuning_9_w10\Intel Extreme Tuning Utility_6.0.0.14\XTU-Setup-exe.exe, cmdline: ''

[1BF4:1C9C][2015-07-28T17:03:16]: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]'

[1BF4:1C9C][2015-07-28T17:03:16]: Setting string variable 'WixBundleLog' to value 'C:\Users\crisanta\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20150728170316.log'

[1BF4:1C9C][2015-07-28T17:03:16]: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\crisanta\Documents\extreme_tuning_9_w10\Intel Extreme Tuning Utility_6.0.0.14\XTU-Setup-exe.exe'

[1BF4:1C9C][2015-07-28T17:03:16]: Condition 'VersionNT >= v6.1' evaluates to true.

[1BF4:1C9C][2015-07-28T17:03:16]: Setting string variable 'WixBundleName' to value 'Intel Extreme Tuning Utility'

[1BF4:1C9C][2015-07-28T17:03:17]: Detect 3 packages

[1BF4:1C9C][2015-07-28T17:03:17]: Detected package: SSCERuntime_x86_ENU.msi, state: Present, cached: None

[1BF4:1C9C][2015-07-28T17:03:17]: Detected package: SSCERuntime_x64_ENU.msi, state: Present, cached: None

[1BF4:1C9C][2015-07-28T17:03:17]: Detected package: XTU_Setup.msi, state: Absent, cached: None

[1BF4:1C9C][2015-07-28T17:03:17]: Detect complete, result: 0x0

[1BF4:1C9C][2015-07-28T17:03:19]: Plan 3 packages, action: Install

[1BF4:1C9C][2015-07-28T17:03:19]: Condition 'VersionNT64' evaluates to true.

[1BF4:1C9C][2015-07-28T17:03:19]: Setting string variable 'WixBundleRollbackLog_XTU_Setup.msi' to value 'C:\Users\crisanta\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20150728170316_0_XTU_Setup.msi_rollback.log'

[1BF4:1C9C][2015-07-28T17:03:19]: Setting string variable 'WixBundleLog_XTU_Setup.msi' to value 'C:\Users\crisanta\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20150728170316_0_XTU_Setup.msi.log'

[1BF4:1C9C][2015-07-28T17:03:19]: Planned package: SSCERuntime_x86_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register

[1BF4:1C9C][2015-07-28T17:03:19]: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register

[1BF4:1C9C][2015-07-28T17:03:19]: Planned package: XTU_Setup.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[1BF4:1C9C][2015-07-28T17:03:19]: Plan complete, result: 0x0

[1BF4:1C9C][2015-07-28T17:03:19]: Apply begin

[1E7C:1E74][2015-07-28T17:03:20]: Automatic updates could not be paused due to error: 0x80040154. Continuing...

[1E7C:1E74][2015-07-28T17:03:20]: Creating a system restore point.

[1E7C:1E74][2015-07-28T17:03:20]: Could not create system restore point, error: 0x80070422. Continuing...

[1E7C:1E74][2015-07-28T17:03:20]: Caching bundle from: 'C:\Users\crisanta\AppData\Local\Temp\{b4b6151d-4959-4ed6-a8ee-8c991f318510}\.be\xtu-setup-exe.exe' to: 'C:\ProgramData\Package Cache\{b4b6151d-4959-4ed6-a8ee-8c991f318510}\xtu-setup-exe.exe'

[1E7C:1E74][2015-07-28T17:03:20]: Registering bundle dependency provider: {b4b6151d-4959-4ed6-a8ee-8c991f318510}, version: 6.0.0.14

[1E7C:1528][2015-07-28T17:03:21]: Verified acquired payload: XTU_Setup.msi at path: C:\ProgramData\Package Cache\.unverified\XTU_Setup.msi, moving to: C:\ProgramData\Package Cache\{46A9FDE7-4EC8-4FB4-A713-8AD3805C7017}v6.0.0.14\XTU-Setup.msi.

[1E7C:1E74][2015-07-28T17:03:21]: Registering dependency: {b4b6151d-4959-4ed6-a8ee-8c991f318510} on package provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package: SSCERuntime_x86_ENU.msi

[1E7C:1E74][2015-07-28T17:03:21]: Registering dependency: {b4b6151d-4959-4ed6-a8ee-8c991f318510} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package: SSCERuntime_x64_ENU.msi

[1E7C:1E74][2015-07-28T17:03:21]: Applying execute package: XTU_Setup.msi, action: Install, path: C:\ProgramData\Package Cache\{46A9FDE7-4EC8-4FB4-A713-8AD3805C7017}v6.0.0.14\XTU-Setup.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""'

[1E7C:1E74][2015-07-28T17:03:44]: Error 0x80070643: Failed to install MSI package.

[1E7C:1E74][2015-07-28T17:03:44]: Error 0x80070643: Failed to execute MSI package.

[1BF4:1C9C][2015-07-28T17:03:44]: Error 0x80070643: Failed to configure per-machine MSI package.

[1BF4:1C9C][2015-07-28T17:03:44]: Application requested retry of package: XTU_Setup.msi, encountered error: 0x80070643. Retrying...

[1BF4:1C9C][2015-07-28T17:03:47]: Error 0x80070642: UX aborted execute MSI package begin.

[1BF4:1C9C][2015-07-28T17:03:47]: Error 0x80070642: Failed to execute MSI package.

[1E7C:1E74][2015-07-28T17:03:47]: Skipped rollback of package: XTU_Setup.msi, action: Uninstall, already: Absent

[1E7C:1E74][2015-07-28T17:03:47]: Removing cached package: XTU_Setup.msi, from path: C:\ProgramData\Package Cache\{46A9FDE7-4EC8-4FB4-A713-8AD3805C7017}v6.0.0.14\

[1E7C:1E74][2015-07-28T17:03:47]: Removing dependency: {b4b6151d-4959-4ed6-a8ee-8c991f318510} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package SSCERuntime_x64_ENU.msi

[1E7C:1E74][2015-07-28T17:03:47]: Removing dependency: {b4b6151d-4959-4ed6-a8ee-8c991f318510} on package provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package SSCERuntime_x86_ENU.msi

[1E7C:1E74][2015-07-28T17:03:47]: Removing bundle dependency provider: {b4b6151d-4959-4ed6-a8ee-8c991f318510}

[1E7C:1E74][2015-07-28T17:03:47]: Removing cached bundle: {b4b6151d-4959-4ed6-a8ee-8c991f318510}, from path: C:\ProgramData\Package Cache\{b4b6151d-4959-4ed6-a8ee-8c991f318510}\

[1BF4:1C9C][2015-07-28T17:03:47]: Apply complete, result: 0x80070642, restart: None, ba requested restart: No

[MSedl]

Hello Krizz, today i installed Windows 10 x64 and i got same problem, must be compatibility problem of software.

I'm disappointed that Intel was not prepared to update their software on day of Windows 10 release.

So for now, we must wait.

[Anonymous]

Intel® Extreme Tuning Utility for Microsoft® Windows 10 is still under development, expect the release very soon.

The application is available only for Microsoft® Windows 7, 8.0 and 8.1

https://downloadcenter.intel.com/search?keyword=extreme+tuning Intel® Download Center

Mike C.

[MSedl]

Thank you for update mike normally i could overclock my CPU via bios, but this is pegatron motherboard and bios have very few options to choose and none are related to overclocking.

[Jose_H_Intel1]

Intel® Extreme Tuning Utility will only be able to overclock your system if the settings are available by your system BIOS.

[MSedl]

Hello joe : i have Intel Z75 chipset, i can set all cores to 3.9Ghz, which can be done via intel extreme tuning software, but not via BIOS, there is basically nothing to set in BIOS. That's why i need this software. There is also possibility to set cores to 3.9 / 4.0 / 4.1 / 4.2Ghz separately via software.

Cheers

Marek

[MSedl]

Ok, new version 6.0.2.1 with Windows 10 x32/x64 was released, thanks Intel :-)

https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU- Intel® Download Center

[SVakn]

I'm still having this issue, did the new version worked for you?

[MSimo5]

no, I have issues with Z170 platform, I cant open it I have allready installed last version, But I cant open this software

[Anonymous]

Hi FlanK3r,

The software is new, some third party motherboards are not recognizing properly the tool. Please verify the compatibility with your motherboard manufacturer.

Regards,

Mike C

[JSnee1]

I had a similar issue with my gigabyte z97 board. I originally upgraded from windows 8.1 to 10. I had to do a clean install of windows to get this work. Disappointing, but I am now able to use XTU!

[Anonymous]

Hi cuethenoise,

Thank you for your feedback. I am glad the tool is working properly.

Regards,

Mike C