11 Replies Latest reply on Jun 27, 2016 6:00 PM by mikec_intel

    intel(R) Extreme Tuning Utility Service (XTU3SERVICE)

    Krizz

      I have W10 with a 4690K and a MSI Z97 gaming 6 board. When I try to install the intel extreme tuning utility ver 6.0.0.14 the installation fails and I get this message. service intel(R) Extreme Tuning Utility Service (XTU3SERVICE) could not be installed. verify that you have sufficient privileges to install system services. I am installing using an ADMIN account. How can I fix this??

       

      Here is the install log:

      [1BF4:1C9C][2015-07-28T17:03:16]: Burn v3.6.2803.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\crisanta\Documents\extreme_tuning_9_w10\Intel Extreme Tuning Utility_6.0.0.14\XTU-Setup-exe.exe, cmdline: ''

      [1BF4:1C9C][2015-07-28T17:03:16]: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]'

      [1BF4:1C9C][2015-07-28T17:03:16]: Setting string variable 'WixBundleLog' to value 'C:\Users\crisanta\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20150728170316.log'

      [1BF4:1C9C][2015-07-28T17:03:16]: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\crisanta\Documents\extreme_tuning_9_w10\Intel Extreme Tuning Utility_6.0.0.14\XTU-Setup-exe.exe'

      [1BF4:1C9C][2015-07-28T17:03:16]: Condition 'VersionNT >= v6.1' evaluates to true.

      [1BF4:1C9C][2015-07-28T17:03:16]: Setting string variable 'WixBundleName' to value 'Intel Extreme Tuning Utility'

      [1BF4:1C9C][2015-07-28T17:03:17]: Detect 3 packages

      [1BF4:1C9C][2015-07-28T17:03:17]: Detected package: SSCERuntime_x86_ENU.msi, state: Present, cached: None

      [1BF4:1C9C][2015-07-28T17:03:17]: Detected package: SSCERuntime_x64_ENU.msi, state: Present, cached: None

      [1BF4:1C9C][2015-07-28T17:03:17]: Detected package: XTU_Setup.msi, state: Absent, cached: None

      [1BF4:1C9C][2015-07-28T17:03:17]: Detect complete, result: 0x0

      [1BF4:1C9C][2015-07-28T17:03:19]: Plan 3 packages, action: Install

      [1BF4:1C9C][2015-07-28T17:03:19]: Condition 'VersionNT64' evaluates to true.

      [1BF4:1C9C][2015-07-28T17:03:19]: Setting string variable 'WixBundleRollbackLog_XTU_Setup.msi' to value 'C:\Users\crisanta\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20150728170316_0_XTU_Setup.msi_rollback.log'

      [1BF4:1C9C][2015-07-28T17:03:19]: Setting string variable 'WixBundleLog_XTU_Setup.msi' to value 'C:\Users\crisanta\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20150728170316_0_XTU_Setup.msi.log'

      [1BF4:1C9C][2015-07-28T17:03:19]: Planned package: SSCERuntime_x86_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register

      [1BF4:1C9C][2015-07-28T17:03:19]: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register

      [1BF4:1C9C][2015-07-28T17:03:19]: Planned package: XTU_Setup.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

      [1BF4:1C9C][2015-07-28T17:03:19]: Plan complete, result: 0x0

      [1BF4:1C9C][2015-07-28T17:03:19]: Apply begin

      [1E7C:1E74][2015-07-28T17:03:20]: Automatic updates could not be paused due to error: 0x80040154. Continuing...

      [1E7C:1E74][2015-07-28T17:03:20]: Creating a system restore point.

      [1E7C:1E74][2015-07-28T17:03:20]: Could not create system restore point, error: 0x80070422. Continuing...

      [1E7C:1E74][2015-07-28T17:03:20]: Caching bundle from: 'C:\Users\crisanta\AppData\Local\Temp\{b4b6151d-4959-4ed6-a8ee-8c991f318510}\.be\xtu-setup-exe.exe' to: 'C:\ProgramData\Package Cache\{b4b6151d-4959-4ed6-a8ee-8c991f318510}\xtu-setup-exe.exe'

      [1E7C:1E74][2015-07-28T17:03:20]: Registering bundle dependency provider: {b4b6151d-4959-4ed6-a8ee-8c991f318510}, version: 6.0.0.14

      [1E7C:1528][2015-07-28T17:03:21]: Verified acquired payload: XTU_Setup.msi at path: C:\ProgramData\Package Cache\.unverified\XTU_Setup.msi, moving to: C:\ProgramData\Package Cache\{46A9FDE7-4EC8-4FB4-A713-8AD3805C7017}v6.0.0.14\XTU-Setup.msi.

      [1E7C:1E74][2015-07-28T17:03:21]: Registering dependency: {b4b6151d-4959-4ed6-a8ee-8c991f318510} on package provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package: SSCERuntime_x86_ENU.msi

      [1E7C:1E74][2015-07-28T17:03:21]: Registering dependency: {b4b6151d-4959-4ed6-a8ee-8c991f318510} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package: SSCERuntime_x64_ENU.msi

      [1E7C:1E74][2015-07-28T17:03:21]: Applying execute package: XTU_Setup.msi, action: Install, path: C:\ProgramData\Package Cache\{46A9FDE7-4EC8-4FB4-A713-8AD3805C7017}v6.0.0.14\XTU-Setup.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""'

      [1E7C:1E74][2015-07-28T17:03:44]: Error 0x80070643: Failed to install MSI package.

      [1E7C:1E74][2015-07-28T17:03:44]: Error 0x80070643: Failed to execute MSI package.

      [1BF4:1C9C][2015-07-28T17:03:44]: Error 0x80070643: Failed to configure per-machine MSI package.

      [1BF4:1C9C][2015-07-28T17:03:44]: Application requested retry of package: XTU_Setup.msi, encountered error: 0x80070643. Retrying...

      [1BF4:1C9C][2015-07-28T17:03:47]: Error 0x80070642: UX aborted execute MSI package begin.

      [1BF4:1C9C][2015-07-28T17:03:47]: Error 0x80070642: Failed to execute MSI package.

      [1E7C:1E74][2015-07-28T17:03:47]: Skipped rollback of package: XTU_Setup.msi, action: Uninstall, already: Absent

      [1E7C:1E74][2015-07-28T17:03:47]: Removing cached package: XTU_Setup.msi, from path: C:\ProgramData\Package Cache\{46A9FDE7-4EC8-4FB4-A713-8AD3805C7017}v6.0.0.14\

      [1E7C:1E74][2015-07-28T17:03:47]: Removing dependency: {b4b6151d-4959-4ed6-a8ee-8c991f318510} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package SSCERuntime_x64_ENU.msi

      [1E7C:1E74][2015-07-28T17:03:47]: Removing dependency: {b4b6151d-4959-4ed6-a8ee-8c991f318510} on package provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package SSCERuntime_x86_ENU.msi

      [1E7C:1E74][2015-07-28T17:03:47]: Removing bundle dependency provider: {b4b6151d-4959-4ed6-a8ee-8c991f318510}

      [1E7C:1E74][2015-07-28T17:03:47]: Removing cached bundle: {b4b6151d-4959-4ed6-a8ee-8c991f318510}, from path: C:\ProgramData\Package Cache\{b4b6151d-4959-4ed6-a8ee-8c991f318510}\

      [1BF4:1C9C][2015-07-28T17:03:47]: Apply complete, result: 0x80070642, restart: None, ba requested restart:  No