1 2 Previous Next 28 Replies Latest reply on Jan 4, 2016 5:27 PM by jonathan_intel

    Intel Dual Band Wireless AC 7260 Windows 10 drivers?

    Oblivion2500

      Will Intel update their Intel Dual Band Wireless AC 7260 for Windows 10 with new updated drivers? I brought one and haven't installed it yet, I'm waiting for Windows 10 to come out first then install my new wi-fi card, but I want to make sure that Windows 10 will work perfectly with this wi-fi card.

        • 1. Re: Intel Dual Band Wireless AC 7260 Windows 10 drivers?
          aleki_intel

          Oblivion2500,

           

          Intel does not comment or provide support to products that are not officially launched yet. We recommend to wait until this product is launched and then you can look at our support webpage for any update, here is the link: Intel® Download Center - Please rest assured we are working to provide support as soon as it is launched.

          • 2. Re: Intel Dual Band Wireless AC 7260 Windows 10 drivers?
            Oblivion2500

            Windows 10 is out now today, will this wifi card work fine with Windows 10?

            • 3. Re: Intel Dual Band Wireless AC 7260 Windows 10 drivers?
              rnb5500

              Intel has uploaded drivers for Windows 10 (v18.11.0.8), I just tried them with no joy. Your mileage may vary, you might be luckier than me.

               

              I'm currently sitting here with 3 Intel M.2 cards (7260 & 7265), none working. 2 cards give the infamous Code 10 error and the other doesn't find any networks with latest driver. Mind you, all work at 866Mbps when booted in Linux live disk.

              • 4. Re: Intel Dual Band Wireless AC 7260 Windows 10 drivers?
                aleki_intel

                Oblivion2500,

                 

                If you're looking for software & drivers for Windows* 10, there are already 17.15.x software & drivers (inbox) for 7265, 7260, 3165, and 3160 adapters included in the operating system update. Check with your OEM or system manufacturer for newer software and drivers for your particular system. We provide OEMs with all of the latest software and driver updates well before we post generic versions on download center. We will post generic versions of any software and drivers updates for Windows 10 when they become available. 

                • 6. Re: Intel Dual Band Wireless AC 7260 Windows 10 drivers?
                  rnb5500

                  Yeah... I'm past that having read the many 7260/7265 related threads between here, Dell and NotebookReview.com forums. Unfortunately, the links provided aren't very pertinent.

                   

                  The first link to Microsoft and Code 10 suggests the Common Resolution is to update drivers. Check and double check, I've tried nearly every driver from 17.0.0.34 to 18.11.0.8. Then tells me to troubleshoot "Incompatible, outdated, or corrupted device drivers." Ouch, Microsoft points the finger back at Intel.

                   

                  The second link speaks nothing to compatibility or operability, only legality and only in very vague terms. Here we have "Installing these adapters.. may be illegal." and "..the party installing the device is responsible for those approvals." Very well, I take full responsibility for any legal consequences.

                   

                  The third link pertains to swapping an Intel adapter in a computer that either did or did not previously have an Intel adapter. Specifically, a manufacturer imposed "whitelist" of approved adapters. But in my case, I don't receive either error mentioned (boot error or Unknown device). And all my adapters work with Linux, ruling out any BIOS-related hardware incompatibility.

                   

                  The fourth link is rehash of links 2 and 3, along with letting me know Intel doesn't provide support for its own Wireless Adapters. Really, "Installing or upgrading the various Intel® Wireless Adapters by end users is not supported by Intel."

                   

                  No, I'm satisfied that fix is just use Linux day-to-day while I periodically try updated drivers. I'm hopeful one of the OEMs will release a fixed driver, I think they'll have to given how ubiquitous the problem seems to be.

                  • 7. Re: Intel Dual Band Wireless AC 7260 Windows 10 drivers?
                    richard757

                    I have an HP Spectre 13t-3000 Ultrabook laptop with the Intel AC 7260 dual-band wireless. I used Microsoft's compatibility check before installing Windows 10 and it said everything was compatible. I upgraded from Windows 8.1. However, as soon Windows 10 finished installing, the Intel AC 7260 was no longer working. In Device Manager it says the card is working properly but the card does not "see" any wireless networks. All my other devices in my house are working fine with the router that I've been using for many months.

                     

                    I tried some of the ideas posted on the Internet such as installing older drivers such as version 17.0.0.34 and the latest driver 18.11.0.8. Nothing has worked. I am unable to use my HP Ultrabook at this point for anything related to the Internet.

                     

                    Help...

                    • 8. Re: Intel Dual Band Wireless AC 7260 Windows 10 drivers?
                      aleki_intel

                      richatd757,

                       

                      As informed previously in this thread, there are already 17.15x software and drivers (inbox) for the Intel® Dual Band Wireless-AC 7265, 7260, 3165, and 3160 adapters included in the operating system update. Please, we kindly request that you check with your OEM or system manufacturer for newer software and drivers for your particular system. We provide OEMs with all of the latest software and driver updates well before we post generic versions on download center. We will post generic versions of any software and drivers updates for Windows 10 when they become available. 

                      • 9. Re: Intel Dual Band Wireless AC 7260 Windows 10 drivers?
                        Rjonesx

                        After spending three hours chatting with my OEM they informed me they hadn't received any updated drivers. 

                        • 10. Re: Intel Dual Band Wireless AC 7260 Windows 10 drivers?
                          aleki_intel

                          Rjonesx,

                           

                          Please check with them again soon to see if they have any updates. We will post generic versions of any software and drivers updates for Windows 10 when they become available.

                          • 11. Re: Intel Dual Band Wireless AC 7260 Windows 10 drivers?
                            Rjonesx

                            I am a driver engineer by profession, not wireless or LAN unfortunately.

                             

                            My Windows 10 upgrade took out both the Intel wireless and the Realtek LAN. For many reasons I am now thinking the issue is somewhere else in the driver stack. Fixing this might be as simple as changing the correct registry key.  That would explain why uninstalling and reinstalling would occasionally clear the issue.

                            • 12. Re: Intel Dual Band Wireless AC 7260 Windows 10 drivers?
                              rnb5500

                              I think you may be on to something here, I had similar thoughts yesterday as I tried a fresh Windows 10 install with my AC-7265ngw. I, too, have a Realtek LAN but it has never been a problem with any of the Win10 installs I've done.

                               

                              Without installing any drivers, just using the In-The-Box v17.15 drivers on a new install I get Code 10 errors. If I go to Device Manager and change some adapter settings, I think it was, WMM Disabled to Enabled, Roaming Aggressiveness to Lowest, and HT Mode from VHT to HT (limiting Wi-Fi to 300Mbps). Doing this allows the adapter to start, find networks and connect to either 2.4 or 5GHz. I don't know that all those changes are critical other than the last one, HT Mode in VHT only gives me Code 10 errors.

                               

                              The bad news is that even with these settings after 5-10mins of light browsing the connection dropped. In Device Manager the 7265 adapter appeared fine, but Microsoft ISATAP Adapter and Microsoft Wi-Fi Direct Virtual Adapter both gave Code 45 (device not connected) errors. I tried disabling and enabling the 7265 to see if it'd help, it found my wireless networks again. I reconnected and it caused a BSOD (netwtw02.sys).

                               

                              Any way, the errors with the Microsoft Adapters even while the Intel 7265 reported to be working properly got me thinking about problems in the networking stack.

                              • 13. Re: Intel Dual Band Wireless AC 7260 Windows 10 drivers?
                                Rjonesx

                                I tried changing the settings and there was no change.

                                 

                                i went out and purchased a netgear USB micro wifi adapter. According to device manager it installed correctly but the installation cannot detect the adapter at the end of the installation. 

                                 

                                After seeing three network adapters produced by three companies I am pretty convinced this is an OS issue.  I just wish we had access to the software engineers since they probably have encountered is during their driver port to Windows 10.

                                • 14. Re: Intel Dual Band Wireless AC 7260 Windows 10 drivers?
                                  mykrode

                                  My driver installed fine and my connection for videos, steaming, downloading are all okay. But my ping is insanely stupid in games. I've tested CS 1.6 and CS:GO. Both games have me over 700ms constantly and its COMPLETELY unplayable in the sense my character wont even move because the ping is that high. Im also using the Dual 7260AC card and i've tried the latest driver from Intel's website alongside Lenovo's driver page for my laptop (the Y50). I've also tried multiple servers to confirm that the issue is not serverside. 9/10 people are all well under 120ms. Im the only person sitting over 700ms.

                                   

                                  This is ridiculous. I feel like upgrading to Windows 10 was the worst decision I ever made, already knowing how terrible drivers were in 8.1 for this piece of hardware, I went through about 7 different versions before finding one that wouldn't drop connections. Now, ive got a totally stable connection but the ping in any game is so high its unbearable.

                                   

                                  Intel, I'm begging you for a fix ASAP. It really sucks coming home after a long days work to be unable to play any games due to the poor quality of your drivers. I can confirm its not just one game. And i can also confirm its not just my ISP as all other machines in my household are alright. This one computer I actually use to enjoy games happens to be the one with this terrible network adapter thats caused me more trouble than its worth. I really REALLY hope they fix this soon or i'll be forced to go back to Windows 8.1 all because of this one reason.

                                   

                                  any help on this would be much appreciated. Here are hopes they reply soon because the original post for this thread is still left unanswered a week later.

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