5 Replies Latest reply on Aug 7, 2015 2:03 PM by aintnomistery

    NUC5i7RYH do not boot, can't get to bios

    aintnomistery

      I guess my coworker played with fast boot, but he do not know for sure.

       

      I tried power button three beeps - no help. Black screen. Tried jumper off for BIOS refreshing. Nothing.

       

      NUC is connected to Samsung TV.

       

      My bad that I let him play with my toy

        • 1. Re: NUC5i7RYH do not boot, can't get to bios
          Solti

          I have the same problem.  I just bought one NUC5I7RYH, and updated BIOS to 249.
          Then it shows black screen after cold reboot, and I have to use pwr button to force turning off the system a couple of times and then it can finally boot.

          is this something wrong with the NUC?  or something wrong with the BIOS?

           

          can anyone help on this problem?

          • 2. Re: NUC5i7RYH do not boot, can't get to bios
            hansb_intel

            Hi aintnomistery,

             

            If you get 3 blinks when you power on, then this is indicating no memory or not detecting memory. So try 1 memory stick at a time if you have more than 1 or change the memory stick. You can you give me the memory brand and model as well.

            • 3. Re: NUC5i7RYH do not boot, can't get to bios
              aintnomistery

              Hi!

               

              No, I do not get those three blinks.

               

              Memory is two modules of 8GB, Kingston DDR3L HyperX Impact Black Series SO-DIMM Kit 1600MHz CL9, SSD is Intel 530 M.2 MLC 120GB, and HDD is WD 1TB.

               

              I tried one module only, only SSD or only HDD, even no SSD/HDD. Only time when I can get trhee blinks is when I pull out both memory modules.

               

              Can not get anything on screen.

               

              Thx in advance.

               

               

              • 4. Re: NUC5i7RYH do not boot, can't get to bios
                Solti

                hi,

                I don't have the blinking either.

                when it boots, it just stay black.  needs 1 or 2 times of holding power button to force it off and reboot, then it can start correctly.

                the issue happens when cold boot.  Restart directly from Windows is fine.   Power-off first then boot is triggering the issue.

                 

                 

                I'm using

                - memory: Corsair Vengeance Performance 16GB (2x8GB) DDR3L 1600MHz PC3 12800

                - SSD: Kingston Digital HyperX Predator 480 GB PCIe Gen2 x4 M.2 Solid State Drive 3.5-Inch SHPM2280P2/480G

                - BIOS: 0249

                 

                is there any known issue with the latest BIOS?

                • 5. Re: NUC5i7RYH do not boot, can't get to bios
                  aintnomistery

                  As I started the topic, let me finish it.

                   

                  Problem with my NUC was - HDMI cable. When I today changed to miniDP - all hell broke lose - everything is working.

                   

                  HDMI cable I was using is OK, it is not bad at all. Why I can not get the video out of it, when I used to get it, it is mistery for me.