I can't update my Intel HD Graphics 4000 graphics driver

[CMuji1]

Hi, I have a Toshiba Satellite S845-SP4336TL, and its customized Toshiba graphics driver is quite outdated, so I decided to manually install the generic one from the Intel download center, but when I'm going to install it a message appears saying that I already have the latest version installed, which isn't true. What should I do? Do I have to keep waiting for Toshiba to release an update? Because it's been almost two years

[Allan_J_Intel1]

Try to force the installation of Intel generic drivers by performing manual procedure, see here for instructions:

http://www.intel.com/support/graphics/sb/CS-022355.htm Graphics Drivers — Computer Manufacturer Graphics Driver Detected

Select your operating system version and download the zip version of the video driver:

https://downloadcenter.intel.com/search?keyword=3rd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+4000 Intel® Download Center

When installing generic drivers, know that all graphics features available for your graphics controller may not be available.

Allan.

[CMuji1]

That's exactly what I tried to do, to manually install the driver, but when I select the folder where I unzipped the files, a message appears saying that I already have the latest version installed, which is false because I have the 10.x version and the latest one is 15.x

[Allan_J_Intel1]

Attach the graphics report found on the graphics control panel.

http://www.intel.com/support/graphics/sb/cs-009476.htm Graphics Drivers — Intel® Graphics Driver Report

Allan.

[CMuji1]

Here it is:

Intel(R) HD Graphics 4000

Report Date: 7/26/2015

Report Time[hh:mm:ss]: 00:00:28

Driver Version: 10.18.10.3345

Operating System: Microsoft Windows 8.1 Single Language(6.3.9600)

Default Language: Spanish (Chile)

Installed DirectX* Version: 11.2

Supported DirectX* Version: 11.0

Shader Version: 5.0

OpenGL* Version: 4.0

OpenCL* Version: 1.2

Physical Memory: 8091 MB

Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz

Processor Speed: 2494 MHz

Vendor ID: 8086

Device ID: 0166

Device Revision: 09

* Processor Graphics Information *

Processor Graphics in Use: Intel(R) HD Graphics 4000

Video BIOS: 0.0

Current Graphics Mode: 1366 by 768

* Devices Connected to the Graphics Accelerator *

Active Notebook Displays: 1

* Built-in Display *

Monitor Name: Generic PnP Monitor

Display Type: Digital

Connector Type: LVDS

Serial Number: LGD033C

Gamma: 2,2

DDC2 Protocol: Supported

Device Type: Built-in Display

Maximum Image Size:

Horizontal: 12,20 inches

Vertical: 06,69 inches

Monitor Supported Modes:

1366 by 768 (60 Hz)

Display Power Management Support:

Standby Mode: Not Supported

Suspend Mode: Not Supported

Active Off Mode: Not Supported

Raw EDID:

00 FF FF FF FF FF FF 00 30 E4 3C 03 00 00 00 00

00 16 01 03 80 1F 11 78 0A A9 25 96 58 57 8E 28

1F 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01

01 01 01 01 01 01 46 1E 56 C8 50 00 38 30 24 30

35 00 35 AE 10 00 00 19 00 00 00 00 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 FE 00 4C

47 20 44 69 73 70 6C 61 79 0A 20 20 00 00 00 FE

00 4C 50 31 34 30 57 48 34 2D 54 4C 4E 31 00 DD

* Other names and brands are the property of their respective owners. *

[Allan_J_Intel1]

It seems that you need to wait for customized drivers provided by Toshiba.

http://support.toshiba.com/ http://support.toshiba.com/

Allan.

[CMuji1]

Aaaww Thanks for your time Allan.

[KRodr2]

I've been having the same problem. Can someone help here please?