2 Replies Latest reply on Sep 5, 2015 11:39 AM by kevin_intel

    Can't enter MBEX - "FW Status recovery error"


      I've got a brand new NUC5i5MYHE kit (this is the first one of this NUC's I've ever seen).  The very first thing I did was upgrade the BIOS to 024.  When I attempt to press CTRL + P at boot to enter MBEX, "FW Status recovery error" flashes on the screen then it attempts to boot the OS.  Also - I can't change the boot order in UEFI nor can I enable the startup beep or keyboard ready beep.


      I've attempted BIOS recovery and resetting AMT and neither has had any effect.  I've also attempted resetting the BIOS to default.  Nothing seems to work.


      Does anyone have any ideas?