Could you please provide us the motherboard and BIOS version ?
Send us a complete system report and/or a toolbox export.
Is the drive firmware the latest?
How did yo install the OS? Was it a migration?
Hi, I'm using HP 810-192d desktop. Motherboard MS-7826 (Kaili) Intel Z87 chipset. Bios version is 80.24 which is the latest. SSD firmware is the latest as I did download the ISO file and booted from a USB to check. As mentioned earlier in my statement, it was working all fine but just 1 week ago it started to give such symptoms. By the way, I'm an engineer from HP. I've already done all the necessary diagnostic test. I'm simply unhappy with the product. Either Intel get me another replacement or a different model on the SSD. Please advise.