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Updating Intel I5-4440 causes on board graphics to be ignored

TGood4
Beginner
1,206 Views

A few months ago I attempted to update my driver for my I5-4440 instead of using the one that came with my Dell Insiron i3847. To do this, I used the Intel Driver Update Utility 2.0. However, this caused undesired results of overall performance drop. In the end I used a system restore to solve this by just rolling back to an older version of the driver. Later I tried again, and encountered the same problem. To which I gave up.

Recently, I was gifted a dedicated graphics card, I installed it, then realized I didn't have a DVIp cord. So I removed it with no problem. Then later, I reinstalled it because I have an HDMI tv and played with that. And then I removed it again, this time it caused my Intel driver to corrupt. Which is labeled Intel(r) HD Graphics 4600. After reinstalling the driver, This time I installed it using windows driver manager and then tried using the Intel Driver Utility. Both of which resulted in the device manager claiming the device was working, but I could not use the actual device for graphics processing. Launching any game would yield, at best, 12 fps. Once again, rolling the system backed fixed this. Doing this brought the frames back up to 60 fps.

Is there something I am not doing correct when I attempt to update the driver? I'm not negatively impacted by not updating - I suppose, though I do have some graphical bugs here and there nothing major. Mostly just reflective based ones.

If any more information is need, I am more than happy to provide!

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Hans_B_Intel
Employee
371 Views

Hello Littlle_Potato,

You can try to install the following driver:

https://downloadcenter.intel.com/search?keyword=15.36.21.4222 https://downloadcenter.intel.com/search?keyword=15.36.21.4222

Just follow the instruction on how to install them according to your operating system.

How to Manually Install a Driver in Microsoft Windows 7*

http://www.intel.com/support/graphics/sb/CS-033915.htm http://www.intel.com/support/graphics/sb/CS-033915.htm

How to Manually Install a Driver in Microsoft Windows 8* or Windows 8.1*

http://www.intel.com/support/graphics/sb/CS-033916.htm http://www.intel.com/support/graphics/sb/CS-033916.htm

Note:

These software drivers are generic versions and can be used for general purposes. However, computer original equipment manufacturers (OEMs) may have altered the features, incorporated customizations, or made other changes to the software or software packaging they provide. To avoid any potential installation incompatibilities on your OEM system, Intel recommends that you check with your OEM and use the software provided by your system manufacturer. Intel and the computer original equipment manufacturer (OEM) may not provide technical support for some or all issues that could arise from the usage of this generic version of software drivers.

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2 Replies
Hans_B_Intel
Employee
372 Views

Hello Littlle_Potato,

You can try to install the following driver:

https://downloadcenter.intel.com/search?keyword=15.36.21.4222 https://downloadcenter.intel.com/search?keyword=15.36.21.4222

Just follow the instruction on how to install them according to your operating system.

How to Manually Install a Driver in Microsoft Windows 7*

http://www.intel.com/support/graphics/sb/CS-033915.htm http://www.intel.com/support/graphics/sb/CS-033915.htm

How to Manually Install a Driver in Microsoft Windows 8* or Windows 8.1*

http://www.intel.com/support/graphics/sb/CS-033916.htm http://www.intel.com/support/graphics/sb/CS-033916.htm

Note:

These software drivers are generic versions and can be used for general purposes. However, computer original equipment manufacturers (OEMs) may have altered the features, incorporated customizations, or made other changes to the software or software packaging they provide. To avoid any potential installation incompatibilities on your OEM system, Intel recommends that you check with your OEM and use the software provided by your system manufacturer. Intel and the computer original equipment manufacturer (OEM) may not provide technical support for some or all issues that could arise from the usage of this generic version of software drivers.

TGood4
Beginner
371 Views

Thank you! This worked, I am now running the latest version, from now on I'll install drivers manually instead of automatically - thanks!

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