3 Replies Latest reply on Jul 13, 2015 9:10 AM by Constodin

    I can't find the right Intel HD Graphics Driver


      Hi! I've been downloading and installing various intel graphics drivers for hours now but they all gave me "error This computer does not meet the minimum requirements for installing the software." Please help me. I can't connect a monitor with my motherboard's VGA port, I think it's because I'm missing this driver.


      My computer is:

      Operating System

        Windows 8.1 Single Language 64-bit


        Intel Core i3 3240 @ 3.40GHz

        Ivy Bridge 22nm Technology


        4.00GB Single-Channel DDR3 @ 665MHz


        BIOSTAR Group H61MGV3


      Please help me. I want to setup a dual monitor but the VGA port on my motherboard is not working, I'm currently using the VGA port from my graphics card. Please I really need help.

        • 1. Re: I can't find the right Intel HD Graphics Driver

          Hi! You need to do a couple things before you attempt to install Intel HD Graphics software.

          Note: read the second part of my post before proceeding with these instructions!


          1. Access BIOS by pressing the "Delete" key on your keyboard right after you have powered on your PC.
          2. Navigate to the third ("Chipset") tab using arrow keys.
          3. Select "System Agent (SA) Configuration" submenu by hitting "Enter".
          4. Select "Graphics Configuration".
          5. Switch "Primary Display" to "IGFX".
          6. Switch "Internal Graphics" to "Enabled".
          7. Go back to the main menu, navigate to "Save & Exit". You're all set! Now your Intel HD Graphics hardware is active again and will be used as a primary graphics adapter (as well as 2D/3D accelerator). If any of the described steps weren't clear enough, consult your motherboard's manual (http://www.biostar.com.tw/upload/Manual/IH611-MHS%20&%20IH612-MHS_B_130730.zip, second file) for more information.
          8. Now, power off the computer, connect your display to the VGA port on your motherboard, login to Windows and install the latest Intel HD Graphics software driver for you hardware.


          I have to warn you though: using both graphics devices in your system at the same time (Intel GPU and your discrete card) as graphics adapters might not be exactly what you want (see this post - https://communities.intel.com/message/196614#196614). What you probably want to do is to connect your second display into your discrete GPU (using, say, a VGA-to-DVI adapter if needed), without making any changes to your BIOS configuration. I recommend you to read this very well written guide (http://www.techradar.com/news/computing-components/peripherals/the-complete-guide-to-multiple-monitors-1074313) that will help you to understand how exactly you can connect your secondary monitor. Note that by the end of this, you will still use your discrete GPU for both maintaining connection with displays and rendering graphics. You will not need to set up your Intel GPU since it will remain deactivated, therefore, no need to look for any driver software updates for it.


          If you're 100% sure that you want to have your monitors governed by different GPUs, then make sure to follow my instruction step-to-step, ignore the second paragraph all along and good luck.

          • 2. Re: I can't find the right Intel HD Graphics Driver

            Any chance you can help me? I've been having severe lag on games and I realised that it might be because of my Graphics card, so I went to update it and I got the Code 18 error saying I needed to reinstall the software. So I uninstalled it, but now I can't find the graphics card that I need. I tried downloading one that I thought was right, but it said that my system couldn't support the software. Any chance you could tell me what graphics card I need? or how to fix this?


            Processor: Intel(R) Pentium(R) CPU B960 @ 2.20GHz 2.20 GHz

            Running Windows 8.1

            System Type: 64-bit Operating System, x64-based processor

            RAM: 4.00GB


            Please help! I now don't have a graphics card because I uninstalled it and I can't do much until I get one.

            • 3. Re: I can't find the right Intel HD Graphics Driver

              Um... OK, so, I think you should've started a new topic for this question, but I hope it'll be fine if I reply here.


              First of all, let's solve your problem with missing driver (i. e., the one that you have uninstalled previously). Download this package (http://downloadmirror.intel.com/24971/a08/win64_152824.exe) and save it wherever you want, run it, and follow the steps required (it usually asks you to simply press "Next" a couple times, and then you just wait until the installer invites you to restart your PC).


              Now, I want you to understand the situation with your computer. The problem you've been experiencing ("lag" effect during gameplay, technically an insufficient rate at which frames are updated on your screen)... It's not caused by any kind of software errors or anything. You see, what you have on your hands is a budget-oriented portable PC, as opposed to multimedia systems, gaming-, and then enthusiast-grade PCs. This kind of device is not meant to run any demanding video games: you can still enjoy titles like Sims 3 or Civilization V, but other ones, like Battlefield: Hardline, require a lot more power in order to be able to run without you experiencing said "lags". There's no way to "fix" this kind of behavior; utilizing an additional, gaming-oriented desktop PC or a console would be a solution, if you can call it so.


              You can always check which games your current hardware can run smoothly using this table: http://www.notebookcheck.net/Intel-HD-Graphics-Sandy-Bridge.56667.0.html. Scroll the page down until you see "Game Benchmarks". If the game you're interested in has a dark green number adjacent to it, you can safely pick it. If something that you're interested in shows up as red, yellow, or light green, that means that you'll (most likely) have to think about purchasing an alternative device to run this first. If you have a problem running one of those "green" games on your PC, you'll need to make sure that video settings (usually found in "Options" submenu, different for every game) are all set to lowest ones, and the screen resolution doesn't exceed 1280x720 pixels.