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Dell Venue tablet -- a recent graphics driver update breaks things

ELeib
Beginner
1,580 Views

I have a Dell Venue 8 Pro 5830 running up-to-date Windows 8,1. A recently applied update to the HD Graphics driver (10.18.10.4176) made the system unusable, as the screen refuses to wake after sleeping. The backlight goes on but nothing displays, and only a forced power-off reboot can bring it back. No changes to power settings etc will help; only a rollback to 10.18.10.3306 fixes it. This problem has also made it impossible for me to use the Windows 10 preview, as installing the preview forced the driver update. Please help.

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1 Reply
Hans_B_Intel
Employee
493 Views

Hello el56,

The windows 10* beta drivers will be available through windows update, you can get more information in the following thread: /thread/76992 https://communities.intel.com/thread/76992

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