See if you have the latest BIOS, if not you can update it to the latest.
Intel Compute Stick
BIOS Update Instructions:
There is a Windows recovery partition on the Intel Compute Stick. You can use this to Refresh, Reset, or Restore Windows. Here is what each of these actions do:
If your PC isn't performing as well as it once did, and you don't know why, you can refresh your PC without deleting any of your personal files or changing your settings. This is what happens with Refresh:
If you want to recycle your PC, give it away, or start over with it, you can reset it completely. This process removed everything and reinstalls Windows. This is what happens with Reset:
If you think an app or driver that you recently installed caused problems with your PC, you can restore Windows back to an earlier point in time, called a restore point. System Restore doesn’t change your personal files, but it might remove recently installed apps and drivers.
Before performing this action, be sure to back up all personal data to external storage.
thx for your reply
so I had returned it under warranty right after my posting, since then I got a new stick, seemed ok at the beginning but same errors were popping up and symptoms were:
- slow response at times
- apps not opening at times
- downloads hangs
- apps store does not update/hangs
what I have done on the new stick:
- update bios as mentioned
- downloaded all new patches for windows and from intel sites
- still getting IO errors on Kingston S10032 (event 153 on system event logs - The IO operation at logical block address 0x1096c38 for Disk 0 (PDO name: \Device\00000030) was retried.)
at this point the stick still works but don't know how reliable it can be regarding storage with these errors. not sure if this was a bad batch or os related?
doing more research shows that the device was manufactured by ECS?
not sure if others in this forum are experiencing the same errors in the Windows->event log->system -> disk, event 0
and what they had done to fix it?
also ran some apps to create some disk activity
result of winsat
Number of IOs in trace file:3348
> Run Time 00:00:04.80
> Disk Random 16.0 Read 20.03 MB/s 6.0
> Disk Sequential 64.0 Read 61.57 MB/s 5.7
> Disk Sequential 64.0 Write 59.41 MB/s 5.6
> Average Read Time with Sequential Writes 15.395 ms 3.3
> Latency: 95th Percentile 4.081 ms 6.8
> Latency: Maximum 10336.325 ms 1.0
> Average Read Time with Random Writes 1.765 ms 6.9
latency is quite high, which I suppose is most likely due to the event 153 disk errors?
i didnt resolve it, still an issue. I have RMAed the second stick for refund for refund this time, but might try a third stick because i like the idea, i wanted to use it when I travel.
i havent retried reseting and re-installing. Upgrading the BIOS didnt fix the issue for me. I dont have with me but i will share the SN mid next week, in case there is a bad batch with the kingston drive??, not sure either if the drives have a firmware that can be upgraded also?
at this point not sure the cause, and since it is all-in-one it is hard to pinpoint the issue!
I just tried upgrading the BIOS and it's still the same. If I unzip a big file, two or so warnings appear in the event viewer, and in the resouce monitor disk usage and latency can be seen going up a lot, to the point of stopping the unzipping process several times.
I tried upgrading all intel drivers hoping that any io driver could resolve the problem... but again no results.
The good thing is that it seems that performance concerns aside, there aren't any data corruption problems.
In the box says that my stick was manufactued in May 20 2015.
After some tests I keep experiencing the IO operation warnings. The thing is the stick works ok aside of those warnings.
I'm beggining to think they're consequence of the low performance storage of the ICS, and maybe it's normal their ocassional appearing.
Someone else can do a quick check in the event viewer ("system" category) to see if there are "disk" labeled warnings stating "IO operation..." too? Thanks in advance.
I also see these errors in the event viewer on Windows 10 whenever I am doing something with significant disk activity (ie. opening event viewer). Though I haven't been able to determine whether there are any lockups/freezes that can be attributed as I'm usually remotely accessing the ICS via VNC which makes detecting any hiccups near impossible. Seems plausible they are harmless, though it would be nice to know for sure.
I return my second stick as well...
The symptoms is hanging when the OS communicates to the HD, it can feel that the whole computer is hangs for a few second. More annoying than dangerous for the data.
My friend had one, so I asked to see and had the same errors. probably needs a firmware update?
It would seems that many of them are affected...
We have exact the same problem (Win 10 Version of Intel Compute Stick), BIOS updated to current 0028 Version. (I also changed the Performance Settings in UEFI and made a complete system recovery after the UEFI Update [reinstall without keeping data])
The OS freezes lesser but still occurs. (Disk Error 153 in the Eventlog).
The Stick also uses a Kingston SSD Drive (S10032)
I hope, Intel will fix this soon.
Did anyone of you try a BIOS recovery?
You can follow the steps to do the BIOS recovery here:
You can do a BIOS recovery to the same BIOS version that you can download at:
After that is done try doing a system restore, please follow the steps here to reset the system to factory defaults:
Remove any SD cards from the Intel® Compute Stick before initiating a Windows refresh or reset procedure.
Please let me know if that can help you better.
Yes, I did both and it hangs after that not so often, but still freezes with the same Disk Error.
I also tried three different compute sticks (same Product Model) and the problem occurs on all three sticks.
Also I looked on the Kingston Website for a Firmware Update of the build-in flash drive, but Kingston did not supply a firmware update.