Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20596 Discussions

Help please to get my laptop to see my HDMI connection to my TV

JBris2
Beginner
‎07-09-2015 01:59 PM
1,049 Views

Hi. I have an old Dell Inspiron laptop running Windows Vista. I have had an HDMI cable connecting my laptop to my TV which worked just fine until I broke it. I bought a new cable but now I cant get the laptop to see it. It has worked briefly, but when I clicked onto 'adjust screen resolution' it disappeared again. I clicked onto the advanced settings and graphics properties but it is not showing up as an additional monitor. I have tried many times to get it to work with no luck. Please does anyone have any ideas as to what I can do?

0 Kudos

Link Copied

1 Reply
Jose_H_Intel1
Employee
‎07-13-2015 08:34 AM
236 Views

Try determining the failed component with these questions:

  • Is that a high quality HDMI to HDMI cable? If not, use one that is.
  • Do you have another HDMI monitor or TV to test the laptop with?
  • Can you test the TV with another computer or HDMI capable device?
0 Kudos
Copy link
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.