3 Replies Latest reply on Sep 11, 2015 11:21 AM by ricardog_intel

    Intel Remote Keyboard App


      Anyone had success with this yet? 


      I'm running Win8.1 32bit Enterprise on our compute stick and tethered via ethernet dongle.  Ultimately I'd like to connect to the device via bluetooth and not use wifi.  Even connected via wifi we still cannot pair the devices.  I also notice a crash message from the keyboard app whenever I shutdown the stick.


      "Remote Keybaord.exe - Application Error"

      "The instruction at 0x00000000 referenced memory at 0x00000000.  The memory could not be written." 

      "Click on OK to terminate the program."


      This has happened to two separate sticks when I've installed the Remote keyboard app.



        • 1. Re: Intel Remote Keyboard App

          As far as I can see the app can only connect via WiFi or Ethernet LAN. Did you check the User Guide or Help section of the app for troubleshooting steps regarding device discovery and pairing?

          I have confirmed that the error message only appears the graphics driver is not installed. Did you install the driver before upgrading to Windows* 8.1 Enterprise?

          • 2. Re: Intel Remote Keyboard App

            I performed a fresh install of 8.1 Enterprise.  I have the Intel HD Graphics driver installed, ver.


            It would be nice if we could encourage Intel to develop the keyboard app to allow pairing via Bluetooth.  We cannot pass through this traffic as our APs drop the traffic.  Which, obviously requires the stick connected via WiFi and we are using these with USB-to-Ethernet dongles.


            **EDIT:  Trying to re-install graphics drivers.  Otherwise, I'll just pull the keyboard app until there's a fix and/or there's a Bluetooth function.

            ***EDIT"  Driver re-install did not resolve the issue. 

            • 3. Re: Intel Remote Keyboard App


              I have sent you a PM.