7 Replies Latest reply on Jul 9, 2015 1:21 AM by Yakov.D.

    s2600co - BIOS Recovery not working

    Yakov.D.

      Good afternoon!

       

      I have a problem with starting the server motherboard s2600сo. Using your "Troubleshooting Server Boot Issues" was the answer:

       

      "Some older Intel® Server Boards are not compatible with the Intel® Xeon® Processor E5 V2. See the processor compatibility page listings, select your server board, and confirm that your board is compatible.

      Some Intel Server Boards might require a BIOS upgrade before installing an Intel® Xeon® Processor E5 V2. "

       

      I check that my processor Intel Xenon e5-2640v2, included in the list of compatible motherboard s2600so. (link below)

      http://www.intel.com/support/motherboards/server/s2600co/sb/CS-033242.htm?wapkw=e5-2643

       

      Next (on the advice of the above Troubleshooting), I decided to update the BIOS. Found firmware updates here:

      https://downloadcenter.intel.com/search?keyword=Intel+Server+Board+s2600со

      Of course I am using the latest firmware. But it did not work . Following the instructions I could not update the BIOS.

       

      What am i doing wrong? Maybe I should someone help?

        • 1. Re: s2600co - BIOS Recovery not working
          David_Intel

          Is the system completing the POST process? I am getting the impression it does but I would like to clarify it.

           

          If so, what kind of error message do you get when attempting the BIOS update?

           

          Now if the issue is that the unit is not completing POST, please provide us with the PBA of the board to determine if the revision of the board would support your processor out of the box. 

          • 2. Re: s2600co - BIOS Recovery not working
            Yakov.D.

            To clarify the situation:

            Troubleshooting Server Boot Issues (my answers):

             

             

            1. I am building a system for the first time

            2. My front panel has the green standby power LED lit

            3. The chassis fans start spinning

            4. I do not see anything (display is blank)

            5. I do not hear any beeps.

             

             

            As a result, they gave me a message that I wrote in the message above.

             

             

            When I tried to update bios - while updating the screen it was empty, and the only thing that gave me the server is 4 beeps signal. Look for information about it, I found that it updates the BIOS error.

             

            I hope I have given a full and correct picture of my problem.

             

             

            P.S. Thanks for your help and your quick reply!

            • 3. Re: s2600co - BIOS Recovery not working
              David_Intel

              Thank you for the clarification. Can you provide us with the PBA of the board?

              • 4. Re: s2600co - BIOS Recovery not working
                Yakov.D.

                Excuse me, the first time I did not understand what you want of me.

                I found a number of PBA on its motherboard, here it is:

                 

                 

                PBA G29920-208

                 

                 

                If you want, I can take a picture and attach a photo?)

                 

                 

                 

                 

                PS Thank you for your answers and your patience!

                • 5. Re: s2600co - BIOS Recovery not working
                  Yakov.D.

                  Good afternoon!

                   

                  Are you fine? You can still answer, I solve the problem BIOS updates?

                   

                  P.S. In any case, thank you for your help and look forward to hearing from you soon!

                  • 6. Re: s2600co - BIOS Recovery not working
                    David_Intel

                    The board revision comes already with BIOS version 01.08.0003 which should support your processor. At this point, you should attempt doing firmware upgrade to version 02.01.0002. You may attempt performing a BIOS recovery process for this. If successful, then you may go to the most recent version 02.04.0003.

                     

                    If the unit is still unable to POST after the BIOS recovery attempt, I would recommend contacting our Intel Customer Support team for further assistance on this matter.

                    • 7. Re: s2600co - BIOS Recovery not working
                      Yakov.D.

                      Good afternoon!

                       

                      Thanks for the answer!

                       

                      It is strange that the server does not start again BIOS support available CPU ... hope BIOS update will solve the problem. Today definitely try to update the BIOS on the links of your recommendations and accomplish your goal according to the results.

                       

                      Once again many thanks for the answer, help and spent time on me!