3 Replies Latest reply on Jul 1, 2015 1:07 PM by hansb_intel

    Intel Update Driver Utility Error 0x80096005

    Falcon77

      I'm trying to update my drivers but it comes up with error 0x80096005 The timestamp signature and/or certificate could not be verified or is malformed.

       

      The log is as follows:

       

      [1630:199C][2015-06-27T08:34:32]i001: Burn v3.8.1031.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\User\Downloads\Intel Driver Update Utility Installer.exe, cmdline: ''

      [1630:199C][2015-06-27T08:34:32]i000: Initializing string variable 'LaunchTarget' to value '[ProgramFilesFolder]\Intel Driver Update Utility\DriverUpdateUI.exe'

      [1630:199C][2015-06-27T08:34:32]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\User\AppData\Local\Temp\Intel®_Driver_Update_Utility_20150627083432.log'

      [1630:199C][2015-06-27T08:34:32]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\User\Downloads\Intel Driver Update Utility Installer.exe'

      [1630:199C][2015-06-27T08:34:32]i000: Setting string variable 'WixBundleName' to value 'Intel® Driver Update Utility'

      [1630:199C][2015-06-27T08:34:32]i100: Detect begin, 2 packages

      [1630:199C][2015-06-27T08:34:32]i000: Setting string variable 'NETFRAMEWORK45' to value '378758'

      [1630:199C][2015-06-27T08:34:32]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.

      [1630:199C][2015-06-27T08:34:32]w120: Detected partially cached package: DriverUpdateUtilityInstaller, invalid payload: DriverUpdateUtilityInstaller, reason: 0x80070570

      [1630:199C][2015-06-27T08:34:32]i101: Detected package: NetFx45Web, state: Present, cached: None

      [1630:199C][2015-06-27T08:34:32]i101: Detected package: DriverUpdateUtilityInstaller, state: Absent, cached: Partial

      [1630:199C][2015-06-27T08:34:32]i199: Detect complete, result: 0x0

      [1630:1A28][2015-06-27T08:34:35]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

      [1630:199C][2015-06-27T08:34:35]i200: Plan begin, 2 packages, action: Install

      [1630:199C][2015-06-27T08:34:35]w321: Skipping dependency registration on package with no dependency providers: NetFx45Web

      [1630:199C][2015-06-27T08:34:35]i000: Setting string variable 'WixBundleRollbackLog_DriverUpdateUtilityInstaller' to value 'C:\Users\User\AppData\Local\Temp\Intel®_Driver_Update_Utility_20150627083432_0_DriverUpdateUtilityInstaller_rollback.log'

      [1630:199C][2015-06-27T08:34:35]i000: Setting string variable 'WixBundleLog_DriverUpdateUtilityInstaller' to value 'C:\Users\User\AppData\Local\Temp\Intel®_Driver_Update_Utility_20150627083432_0_DriverUpdateUtilityInstaller.log'

      [1630:199C][2015-06-27T08:34:35]i201: Planned package: NetFx45Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [1630:199C][2015-06-27T08:34:35]i201: Planned package: DriverUpdateUtilityInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

      [1630:199C][2015-06-27T08:34:35]i299: Plan complete, result: 0x0

      [1630:199C][2015-06-27T08:34:35]i300: Apply begin

      [100C:1C68][2015-06-27T08:34:38]i360: Creating a system restore point.

      [100C:1C68][2015-06-27T08:34:57]i361: Created a system restore point.

      [100C:1C68][2015-06-27T08:34:57]i000: Caching bundle from: 'C:\Users\User\AppData\Local\Temp\{8409c4f7-2340-4933-a304-5d37db4fb48b}\.be\Intel® Driver Update Utility Installer.exe' to: 'C:\ProgramData\Package Cache\{8409c4f7-2340-4933-a304-5d37db4fb48b}\Intel® Driver Update Utility Installer.exe'

      [100C:1C68][2015-06-27T08:34:57]i320: Registering bundle dependency provider: {8409c4f7-2340-4933-a304-5d37db4fb48b}, version: 2.0.0.29

      [100C:1D68][2015-06-27T08:35:12]e000: Error 0x80096005: Failed authenticode verification of payload: C:\ProgramData\Package Cache\.unverified\DriverUpdateUtilityInstaller

      [100C:1D68][2015-06-27T08:35:12]e000: Error 0x80096005: Failed to verify signature of payload: DriverUpdateUtilityInstaller

      [100C:1D68][2015-06-27T08:35:12]e310: Failed to verify payload: DriverUpdateUtilityInstaller at path: C:\ProgramData\Package Cache\.unverified\DriverUpdateUtilityInstaller, error: 0x80096005. Deleting file.

      [100C:1D68][2015-06-27T08:35:12]e000: Error 0x80096005: Failed to cache payload: DriverUpdateUtilityInstaller

      [1630:0DF4][2015-06-27T08:35:12]e314: Failed to cache payload: DriverUpdateUtilityInstaller from working path: C:\Users\User\AppData\Local\Temp\{8409c4f7-2340-4933-a304-5d37db4fb48b}\DriverUpdateUtilityInstaller, error: 0x80096005.

      [1630:0DF4][2015-06-27T08:35:12]e349: Application requested retry of payload: DriverUpdateUtilityInstaller, encountered error: 0x80096005. Retrying...

      [100C:1D68][2015-06-27T08:35:12]e000: Error 0x80096005: Failed authenticode verification of payload: C:\ProgramData\Package Cache\.unverified\DriverUpdateUtilityInstaller

      [100C:1D68][2015-06-27T08:35:12]e000: Error 0x80096005: Failed to verify signature of payload: DriverUpdateUtilityInstaller

      [100C:1D68][2015-06-27T08:35:12]e310: Failed to verify payload: DriverUpdateUtilityInstaller at path: C:\ProgramData\Package Cache\.unverified\DriverUpdateUtilityInstaller, error: 0x80096005. Deleting file.

      [100C:1D68][2015-06-27T08:35:12]e000: Error 0x80096005: Failed to cache payload: DriverUpdateUtilityInstaller

      [1630:0DF4][2015-06-27T08:35:12]e314: Failed to cache payload: DriverUpdateUtilityInstaller from working path: C:\Users\User\AppData\Local\Temp\{8409c4f7-2340-4933-a304-5d37db4fb48b}\DriverUpdateUtilityInstaller, error: 0x80096005.

      [1630:0DF4][2015-06-27T08:35:12]e349: Application requested retry of payload: DriverUpdateUtilityInstaller, encountered error: 0x80096005. Retrying...

      [100C:1D68][2015-06-27T08:35:13]e000: Error 0x80096005: Failed authenticode verification of payload: C:\ProgramData\Package Cache\.unverified\DriverUpdateUtilityInstaller

      [100C:1D68][2015-06-27T08:35:13]e000: Error 0x80096005: Failed to verify signature of payload: DriverUpdateUtilityInstaller

      [100C:1D68][2015-06-27T08:35:13]e310: Failed to verify payload: DriverUpdateUtilityInstaller at path: C:\ProgramData\Package Cache\.unverified\DriverUpdateUtilityInstaller, error: 0x80096005. Deleting file.

      [100C:1D68][2015-06-27T08:35:13]e000: Error 0x80096005: Failed to cache payload: DriverUpdateUtilityInstaller

      [1630:0DF4][2015-06-27T08:35:13]e314: Failed to cache payload: DriverUpdateUtilityInstaller from working path: C:\Users\User\AppData\Local\Temp\{8409c4f7-2340-4933-a304-5d37db4fb48b}\DriverUpdateUtilityInstaller, error: 0x80096005.

      [1630:199C][2015-06-27T08:35:13]e000: Error 0x80096005: Failed while caching, aborting execution.

      [100C:1C68][2015-06-27T08:35:13]i330: Removed bundle dependency provider: {8409c4f7-2340-4933-a304-5d37db4fb48b}

      [100C:1C68][2015-06-27T08:35:13]i352: Removing cached bundle: {8409c4f7-2340-4933-a304-5d37db4fb48b}, from path: C:\ProgramData\Package Cache\{8409c4f7-2340-4933-a304-5d37db4fb48b}\

       

      Help would be appreciated!