1 Reply Latest reply on Jun 22, 2015 3:24 PM by hansb_intel

    Touchscreen and USB stopped working suddenly. USB xHCI driver not found. need help.

    Baba_D_Dragon

      Hello. I have been using my Dell Inspiron 15 700 series notebook for over a year without any major issues. Today, when i turned it on, the touch screen and none of the USB ports work. After troubleshooting, a message popped up saying "USB xHCI Compliant Host Controller" doesnt have a driver. i couldnt find the driver anywhere even if i tried using the intel driver update utility. My system information is as follows:

       

      Processor: Intel Core i7 4500U

      OS: Windows 8.1 Single language 64 bit

       

      Please tell me what to do and if u can, include the link to the driver.

       

      Thanks in advance.

       

      Baba Ambedkar.