6 Replies Latest reply on Jul 19, 2015 2:59 AM by pva

    microcode processor update: what processors are supported and what version is inside update?

    pva

      Hi! Intel provides Processor microcode update. Is it possible to find out what CPUs are supported and what microcode version is inside update? For example, what CPUs this update: Intel® Download Center supports and what microcode version is expected to appear after upgrade?

       

      The reason I'm asking is the following: we have a trouble with some HP and Supermicro servers: after some time kernel errors out with MCE error (Machine Check Exception: 4 Bank 5: be00000000800400). It is possible to find many bug reports, e.g. https://bugzilla.redhat.com/show_bug.cgi?id=715485, and suggested fix was to upgrade bios. Bios upgrade was expected to fix many processor issues (Drivers & Software - HP Support Center) and it updated microcode version from 0x14 to 0x1a. Yet we still experience this problem on some servers after bios upgrade. It looks like qemu running on this servers is somehow related to this problem - at least we have this problem on servers with qemu running and we do not have this problem on systems without qemu, so we suppose that probable not all possible microcode updates were applied. At least bios update was issued on 14 Aug 2013 while latest microcode update from intel was published in 2015. So I've tried to upgrade microcode and although it succeed (accroding to microcode_ctl) but update did nothing (microcode version according to /proc/cpuing had not changed)! But what makes me wonder: it failed both on servers with and without BIOS update. Even if there was not updates from intel I expect that on systems without bios upgrade this update will update microcode version from 0x14 to 0x1a but this have not happened. Could you clarify why?


      I'm talking about HP gen 7 servers with Intel(R) Xeon(R) X5675 @ 3.07GHz Processor.

       

      processor23
      vendor_idGenuineIntel
      cpu family6
      model44
      model nameIntel(R) Xeon(R) CPU   X5675  @ 3.07GHz
      stepping2
      microcode0x1a
      cpu MHz3067.089

       

      Thank you for you time,

      --

      Peter.