3 Replies Latest reply on Jun 14, 2015 3:06 AM by dougho

    D34010WYKH auto powers on intermittantly

    moccamaster

      Hello! So I've had the Intel NUC kit D34010WYKH for about three weeks now and all of the sudden it is powering on all by itself, sometimes not for several hours, from a shut down state. Just started happening a few days ago. Updated the BIOS immediately after installing Windows 7 (0038). I tried disabling the wake on LAN in BIOS but this did not resolve the problem. Also disabled the wake on magic packet within the network adapter settings and it did no good. Any suggestions on what may be going on? I don't run the NUC 24/7 and don't want to disconnect power to the unit to prevent this.

      Thank you.

        • 1. Re: D34010WYKH auto powers on intermittantly
          dougho

          Do your use IR remote in same room as NUC, such as for Xbox or maybe some TV like Philips? If so, it may be the reason for power on.  You could try something like temporarily covering the front right part of the NUC with cardboard/thick non-clear tape.  Again if so, the latest BIOS have some options to disable that CIR power on from various states.  Regarding Wake on LAN, rather than just BIOS you should look for such settings in the Properties-Power tab of the device drivers for network adapters (both wired and wireless).

          • 2. Re: D34010WYKH auto powers on intermittantly
            moccamaster

            Thank you for the response. I don't have an IR card installed so I don't think that's the issue. I'll check the CIR power on options.

            • 3. Re: D34010WYKH auto powers on intermittantly
              dougho

              You say "I don't have an IR card installed..."

              The NUC comes with IR installed, it is the little window to the right of the headphone jack on front right of case.  Maybe you meant that you did not install CIR device driver, but the following "power up" situation happens from "BIOS" regardless of whether device driver is installed.

              Unexpected power up is something which drove me crazy when I first got my NUC.  Earlier Windows-based HTPCs would power up with normal non-IR power button and then when you added IR, the IR remote button would cause it to sleep or wake from sleep (not from shutdown state).  The NUC added IR power up from shutdown state.  Only recently in the BIOS did the NUC allow disabling that feature.

              Frustratingly, when that feature came out in BIOS and I disabled wake from S5, I now often have to press my IR button multiple times (not just once) to get it to wake up from sleep - can't "swear" to it, but sure seems that way - not sure why.