2 Replies Latest reply on Jun 16, 2015 1:37 AM by Eightysevens

    Microsoft Index Rating Score For Intel HD 4000 [Closed Unsolved]

    Eightysevens

      I have an AMD discreet graphics card that is not being detected by my device manager & not being accessed when required, though it is connected. The standard inbuilt graphics processor of my laptop is the Intel HD 4000. I just re-ran the Microsoft Index Rating procedure & the ratings for graphics based on windows Aero are still 7.6, & for gaming & graphics are also still 7.6.

       

      Is it possible for ratings to be this high if only the Intel HD 4000 is connected?

       

      Essentially I am trying to find out whether my AMD HD 7970 M is still functioning, but not being detected, or whether it is broken.

       

      Thanks.