2 Replies Latest reply on Jun 25, 2015 7:33 AM by oliey

    Intel HD Graphics 3000: Advanced mode crashes - GfxUI.exe stopped working

    oliey

      Hey everybody,

       

      what I actually wanted: my new DELL screen has a native resolution of 2560x1440 and I wanna make my Futjisu Lifebook A512 (Windows 8.1 Pro) with Intel HD Graphics 3000 display this resolution on this screen via HDMI.

       

      I found this tutorial: Graphics Drivers — Custom Resolutions & Modes - so I opened the Intel control panel. This actually works - but only in normal and assistant mode. The advanced mode - which I need for changing the custom resolution - unfortunately crashes. No matter if I choose advanced mode in the first screen directly or I first start normal mode and switch to advanced mode. At last there always comes the error: "GfxUI.exe stopped working."

       

      Since I started looking for support on the internet, I tried to fix almost all I could find. Of course I (re)installed and/or updated several drivers and softwares:

      - the DELL screen driver

      - the Intel Graphics HD 3000 driver

      - Microsoft .NET

       

      I also changed the security settings of all config folders I could find within the .NET "Framework"-Folders according to this tutorial: How to Fix GfxUI.exe Error on Your PC? | Fix EXE & DLL Errors (under "Solution 2"):

      - C:\Windows\Microsoft.NET\Framework\v2.0.50727\CONFIG

      - C:\Windows\Microsoft.NET\Framework\v4.0.30319\Config

      - C:\Windows\Microsoft.NET\Framework64\v2.0.50727\CONFIG

      - C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Config

       

      I even uninstalled a lot of old unnecassery apps and removed the GfxUI.exe.config file in C:\Windows\System32 - read somewhere that it might help... But it didn't....

       

      The funny thing is that I really got it working ONE time, I think it was after changing any security setting in one of those folders. I could actually switch from normal to advanced mode and the software didn't crash. So I was cheered up and thought the problem was solved - but that was yesterday evening and now my problem is still there. After closing the application it did't start once more in advanced mode again after that.

       

      Now I don't know anymore what to do. I actually believe that it has to work in any way. Maybe you have any ideas. Unfortunately I can't reinstall Windows completely because it is my employer's notebook. I'd hope to find a solution to display the 2560x1440 solution without bulldozering the system. Maybe even without making Gfxui.exe advanced mode work? At the moment I can only choose max. 2048x1152 as resolution.

       

      At last, here are the error reports I could find in the windows event protocols when I wanna switch to advanced mode in gfxui.exe.

       

      I'm very thankful for any of your help.

       

      Greetings

      Oliey

       

       

      Application Error

      Anwendung: GfxUI.exe

      Frameworkversion: v4.0.30319

      Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.

      Ausnahmeinformationen: System.ArgumentException

      Stapel:

         bei MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

         bei System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)

         bei MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

         bei MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)

         bei MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)

         bei System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)

         bei System.Windows.Application.RunInternal(System.Windows.Window)

         bei System.Windows.Application.Run()

         bei GfxUI.AppLarrabeeControlPanel.Main()

       

       

       

       

      - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      - <System>

        <Provider Name="Application Error" />

        <EventID Qualifiers="0">1000</EventID>

        <Level>2</Level>

        <Task>100</Task>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2015-06-10T11:29:38.000000000Z" />

        <EventRecordID>73982</EventRecordID>

        <Channel>Application</Channel>

        <Computer>PSM-GS</Computer>

        <Security />

        </System>

      - <EventData>

        <Data>GfxUI.exe</Data>

        <Data>8.15.10.4229</Data>

        <Data>55653f55</Data>

        <Data>KERNELBASE.dll</Data>

        <Data>6.3.9600.17415</Data>

        <Data>54505737</Data>

        <Data>e0434352</Data>

        <Data>0000000000008b9c</Data>

        <Data>1358</Data>

        <Data>01d0a370b819b025</Data>

        <Data>C:\Windows\System32\GfxUI.exe</Data>

        <Data>C:\Windows\system32\KERNELBASE.dll</Data>

        <Data>fa431b42-0f63-11e5-bf29-2cd44494f5a1</Data>

        <Data />

        <Data />

        </EventData>

        </Event>

       

      .NET Rundtime Error

      Anwendung: GfxUI.exe

      Frameworkversion: v4.0.30319

      Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.

      Ausnahmeinformationen: System.ArgumentException

      Stapel:

         bei MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

         bei System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)

         bei MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

         bei MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)

         bei MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)

         bei System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)

         bei System.Windows.Application.RunInternal(System.Windows.Window)

         bei System.Windows.Application.Run()

         bei GfxUI.AppLarrabeeControlPanel.Main()

       

       

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      - <System>

        <Provider Name=".NET Runtime" />

        <EventID Qualifiers="0">1026</EventID>

        <Level>2</Level>

        <Task>0</Task>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2015-06-10T11:29:38.000000000Z" />

        <EventRecordID>73981</EventRecordID>

        <Channel>Application</Channel>

        <Computer>PSM-GS</Computer>

        <Security />

        </System>

      - <EventData>

        <Data>Anwendung: GfxUI.exe Frameworkversion: v4.0.30319 Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet. Ausnahmeinformationen: System.ArgumentException Stapel: bei MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) bei System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) bei MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) bei MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) bei MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) bei System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) bei System.Windows.Application.RunInternal(System.Windows.Window) bei System.Windows.Application.Run() bei GfxUI.AppLarrabeeControlPanel.Main()</Data>

        </EventData>

        </Event>

      Windows Error Reporting

      Fehlerbucket 128850342450, Typ 5

      Ereignisname: CLR20r3

      Antwort: Nicht verfügbar

      CAB-Datei-ID: 0

       

       

      Problemsignatur:

      P1: GfxUI.exe

      P2: 8.15.10.4229

      P3: 55653f55

      P4: WindowsBase

      P5: 4.0.30319.34209

      P6: 5348b4e9

      P7: fbe

      P8: 154

      P9: System.ArgumentException

      P10:

       

       

      Angefügte Dateien:

      C:\Users\Gruenspar_Gast\AppData\Local\Temp\WER95B9.tmp.WERInternalMetadata.xml

       

       

      Diese Dateien befinden sich möglicherweise hier:

      C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_GfxUI.exe_1da9f78f82e717cced08075c299ccac434bbaf_612af540_042f9da8

       

       

      Analysesymbol:

      Es wird erneut nach einer Lösung gesucht: 0

      Berichts-ID: fa431b42-0f63-11e5-bf29-2cd44494f5a1

      Berichtstatus: 1

      Bucket mit Hash: 6a41a6b1d8f07f7a8c062e7f19886b23

       

       

       

       

      - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      - <System>

        <Provider Name="Windows Error Reporting" />

        <EventID Qualifiers="0">1001</EventID>

        <Level>4</Level>

        <Task>0</Task>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2015-06-10T11:29:41.000000000Z" />

        <EventRecordID>73983</EventRecordID>

        <Channel>Application</Channel>

        <Computer>PSM-GS</Computer>

        <Security />

        </System>

      - <EventData>

        <Data>128850342450</Data>

        <Data>5</Data>

        <Data>CLR20r3</Data>

        <Data>Nicht verfügbar</Data>

        <Data>0</Data>

        <Data>GfxUI.exe</Data>

        <Data>8.15.10.4229</Data>

        <Data>55653f55</Data>

        <Data>WindowsBase</Data>

        <Data>4.0.30319.34209</Data>

        <Data>5348b4e9</Data>

        <Data>fbe</Data>

        <Data>154</Data>

        <Data>System.ArgumentException</Data>

        <Data />

        <Data>C:\Users\Gruenspar_Gast\AppData\Local\Temp\WER95B9.tmp.WERInternalMetadata.xml</Data>

        <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_GfxUI.exe_1da9f78f82e717cced08075c299ccac434bbaf_612af540_042f9da8</Data>

        <Data />

        <Data>0</Data>

        <Data>fa431b42-0f63-11e5-bf29-2cd44494f5a1</Data>

        <Data>1</Data>

        <Data>6a41a6b1d8f07f7a8c062e7f19886b23</Data>

        </EventData>

        </Event>