MSINFO32 file is attached. The MSINFO32 file was captured after I had shut the system down, brought the eSATA DVD online and re-booted with the eSATA DVD drive active. Intel RST manager is now not running and throws an error screen when I try to run it. Here's a screenshot of the error message.
ASUS P6X58D Premium mobo has had the latest BIOS revision for some time now (rev. 1501).
MSINFO32.nfo.zip 51.7 K
Thank you for sending this information.
This chipset should handle another drive just fine so; let me suggest some more troubleshooting:
Have you tested the eSATA DVD alone and have you tested it in other SATA ports?
Please confirm if this eSATA DVD has a standard SATA port, since typically you would need an eSATA to SATA adaptor for this configuration, if you are using an adaptor for this, you may try another one just to rule out an adaptor issue.
Have you tested this drive with just one of the other ODD’s?
Also let me know if you have done any other troubleshooting to the board, if you have contacted the manufacturer or if you have tried to get a warranty replacement for this board.
Please provide the eSATA DVD model as well.
1. SATA ODDs tested are Optiarc AD-7240S and Optiarc AD-7261S and they both seem to work just fine when connected to another system. In this system, Windows
Explorer and several different DVD burning programs have no problem at all recognizing and working with them in Windows 7 Pro x64 SP1. Actually, they work
just fine when used in an eSATA enclosure with this system, except for the Intel RST Manager’s strange reaction to them when they’re online.
2. ODDs were mounted in a Vantec 5.25-Inch SATA to USB 2.0 / eSATA external enclosure model NST-530SU and is connected via eSATA cable to port 4 of a rear panel dual
eSATA port which is connected to internal SATA ports 4 & 5. Internal SATA ports 0 through 3 are RAID Primary HDD, RAID Mirror HDD, ASUS SATA DVD-ROM and
Optiarc AD-7200 SATA DVD-RW ODD. Connectors inside the Vantec enclosure are standard SATA power and data.
3. It is a major operation to pull this system out of it’s place, open it up and swap ODD’s around, so I haven’t done that.
4. I have a Pioneer SATA DVD-RW drive I could try in the eSATA enclosure and maybe an ASUS SATA DVD-RW, if I can find it. But I really don’t expect any different results
with a different brand of ODD.
5. I could also try the eSATA enclosure on SATA port 5 without too much trouble, I suppose, and may do that tomorrow. I will keep you updated on what I try.
Well, that's interesting. Put a Pioneer DVR-215D SATA DVD-RW in the Vantec eSATA enclosure and got the same error as before. Put an ASUS DRW-24B3LT SATA DVD-RW in the enclosure and NO ERROR. RST Manager runs and shows it correctly as an ATAPI device on SATA port 4. Tried it several times. Put the Pioneer back in and got the error again. Put the ASUS back in and NO ERROR.
Further experimentation shows the following drives all show the same error in RST Manager -
Sony/Optiarc AD 7200S
Sony/Optiarc AD 7240S
Sony/Optiarc AD 7261S
These are all know good SATA optical drives and otherwise work fine in Win7 Pro SP1 x64.
The following drive DOES NOT show an error in RST Manager and shows correctly as an ATAPI device on SATA port 4 -
Tomorrow, I'm going to see if I can dig up a couple of more ODDs and try them.
One further thought. At first, I thought it might be the different chipsets in the drives. However, I have an internal Optiarc AD-7200S on SATA port 3. An identical external eSATA AD-7200S (with identical firmware) gives met the error in RST Manager. So far, out of five different drives, only the ASUS DRW-24B3LT on eSATA shows no error in RST Manager.
If you have any suggestions on the best way to connect two or more SATA ODD to this board when using two SATA HDD in a RAID1 configuration, I’d sure like to hear them.
As far as I can determine, the Marvell 6GBs SATA controller does not support ATAPI or RAID. And even if it did, it’s a crappy controller that’s limited to two SATA devices and is virtually useless. Yes, I know I could get a separate SATA non-raid PCI bus controller for the ODD. In fact I have a Silicon Image SiI-3114 PCI RAID controller that’s had its BIOS flashed to non-RAID operation and it works OK for up to four SATA ODD, but it’s a cabling nightmare in my case.
The Intel embedded RAID in my ASUS P6X58D Premium mobo has worked flawlessly for several years in a RAID1 configuration, so I’m not inclined to try a plug-in RAID HBA. Aside from the cost, which would be considerable, it would mean re-installing the OS and everything else from scratch.
I've looked at some of the newest ASUS X99 chipset boards and even though they seem to have two separate Intel SATA controllers that are both RAID capable, the BIOS appears to set both to RAID mode when RAID is selected. Why? Why?? Why???
I guess I'll have to retract that last statement. That may apply to the ASUS X79 boards, but it appears that the X99 chipset in the ASUS Sabertooth X99 motherboard has two separate Intel 6GB/s SATA controllers, each capable of RAID1 and also capable of being separately set in different operating modes (e.g. RAID1 for HDD on controller 1 & IDE for ODD on controller 2). I'm going to have to research this a little more because there's usually a "gotcha" somewhere in there, but that's what the ASUS Sabertooth X99 manual BIOS SATA setup section seems to show.
The Intel® X58 is the chipset of your motherboard and the ICH10R is the RAID controller.
Thanks for the information you have provided.
I found a link where you can find some valuable information:
I think the link is more like this: http://www.intel.com/content/dam/doc/datasheet/io-controller-hub-10-family-datasheet.pdf
840 pages! I'm sure there's some valuable information in there somewhere. Rather than find it I'll probably get lost.
Just out of pure stubbornness I'd like to find the answer to this problem, but it may become a moot point for me in the near future, as I'm getting the fever to build a new system based on the ASUS Sabertooth X99 motherboard with the X99 chipset. As I said before, the X99 appears to hove two separate Intel 6GB/s SATA controllers, each capable of RAID1 and also capable of being separately set in different operating modes (e.g. controller 1 in AHCI/RAID1 mode for HDD and controller 2 in IDE mode for ATAPI ODD).
In this case, honestly I’m not sure what will be cause of this issue; I would recommend uninstalling the Intel® Rapid Storage Technology, download it and reinstall it again, since you have an x58 chipset on the old motherboard I recommend installing the version: 220.127.116.111 which is more compatible with this chipset, you can download it at the following link:
Thank you for the correction on the link above.