2 Replies Latest reply on Jun 8, 2015 11:05 AM by allan_intel

    Intel(R) HD Graphics 4000 compatibility issue with WIN10


      My laptop has Intel(R) HD 4000 graphics installed and in the recent Windows 10 reservation notification that was sent out to Windows 7 and 8 users the PC check states that this graphics processor will cease to perform correctly and I will experience problems with my display. My questions are:


      1. What kind of problems can I expect to see?

      2. Is the problem with the processor or with the drivers?

      3. What are the possible solutions given the rest of the laptops' specs are: Toshiba Notebook, Intel(R) Core (TM) i7-3610QM CPU @ 2.3GHz, 8GB RAM, 64-bit operating system currently running WIN7 (SP1).

      4. If upgrading my CPU, to get a better integrated GPU, is the only option can this even be done on a laptop?


      The laptop is as bought. No hardware has been upgraded since buying it about 2 years ago. If possible, I'd prefer not to have to upgrade hardware or the laptop just because MS doesn't want to accommodate my processor.


      I see with 4600 updates will be provided once the launch on the 29th of July occurs.. any news if this will also include the 4000?


      EDIT: All optional WIN7 updates have been done and it still registers the imminent error with the 4000.