3 Replies Latest reply on Jul 29, 2015 2:58 PM by RzR

    No video signal on DE3815TYKHE - this is driving me crazy


      The unit powers up as indicated by the front light switch. But nothing comes out the VGA. I tried it on two different monitors. I also tried the HDMI output. Nothing. I communicated with Intel support and they recommended I return the unit back to the vendor. So I got a replacement. And it is doing the same thing. No signal whatsoever.

      I have not opened up the case to attach a hard drive and extra memory etc.. but I though I should at least see a BIOS screen come up. Any one have ideas? I must be doing something wrong because the chances of receiving two bad units in a row has to be next to nil.