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Windows 10 and Intel HD Graphics 4000 driver

TPale
Beginner
17,914 Views

Yes I was going to sign up to get Windows 10 but it ran a scan and basically said "Intel HD Graphics 4000 you'll experience problems with your display" I am guessing Intel or Toshiba will not release a Windows 10 driver. I am pretty disapointed since I only bought this computer like 8 months ago I bought Satellite C55-A5100. Anyway around this issue or maybe I will just have to keep Windows 8.1? If anyone has any thoughts or anything that would help that would be great.

Thanks,

Tony

36 Replies
TAdai
Beginner
6,735 Views

Have a Toshiba P840 with same Intel Graphics driver and have exact same problem. I expect Intell will bring out a driver before Windows 10 upgrade goes active on July 29th.

I think Intel is dragging the chain a bit here.

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Hans_B_Intel
Employee
6,735 Views

Intel® HD Graphics 4000 will receive support for Windows* 10, the drivers will be available upon the operating system's official release.

Graphics Drivers: Supported Operating Systems

http://www.intel.com/support/graphics/sb/CS-034343.htm http://www.intel.com/support/graphics/sb/CS-034343.htm

TAdai
Beginner
6,735 Views
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NJone5
Beginner
6,736 Views

Initially I also receievd the same message from the Windows 10 upgrade advisor. However, that warning has now disappeared & I receive the message that my Vaio laptop is "ready to upgrade".

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TAdai
Beginner
6,736 Views

Received notification of your post, checked my wife's Toshiba again and, like you spock33, the warning has disappeared and she can now "boldly go where no man has gone before".

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CStan5
Beginner
6,736 Views

I could really use some help please . I have the same error and more but my chipset is intel hd 4400 graphics 4th gen . I have a Asus q550lf i7 4500U

I see you had a link for driver update that made this error go away ? I did not see it for the 4400 hd intel graphics , also have 2gb NVidia which there seems to be no issiue with windows 10 .

The other problems are as list

Bluetooth AVRCP device

virtual bluetooth support (includes audio ) Great no sound or picture lol

Bluetooth LWFTL device

AND BLUETHOOTH HARD COPY CABLE REPLACMENT SERVER ?????

If any one can help me I would greatly appreciate it . I don't know if phone # s or emails are allowed on here but I do not want to ruin this computer that I have worked so hard on . Im running Windows 8.1 everything is up to date and I would really like to go to 10 .

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CStan5
Beginner
6,736 Views

how did ou get the warning to go away ? I saw your on a 4000 graphics card I am on a 4400 intel any ideas on how to fix some of the errors before the update

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NJone5
Beginner
6,736 Views

sdenutz, I didn't receive any message with a link, it just went away all on its own. I had also had a previous warning from the W10 advisor re Bluetooth connectivity but I updated the driver from the Intel site & that cured it.

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TAdai
Beginner
6,736 Views

Try running Windows Update again because you may get the "fix" through that, as my wife's ran Update after the error message & that fixed the error. It may take some time before a 'fix' is released.

I can't help you with your other problems, best to contact Asus help desk.

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CKent
Beginner
6,285 Views

There is a new Windows 10 update for Intel Corporation - Graphics Adapter WDDM1.0, Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 - Intel(R) HD Graphics 4000. The msg says, "We need to start a separate installation to complete this update. Select Install to start it. If you don't see the install window, minimize this window, or check the taskbar."

But when I clicked Install, the progress wouldn't finish for hours. I subsequently used Intel's own update utility to detect what driver needs to be updated and finished the update. But the windows 10 msg won't go away. I am concerned that it would hold off other future windows 10 updates. Could you guys communicate with Microsoft? Thanks.

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IUman
Honored Contributor II
6,285 Views

If you have an OEM system, I strongly recommend updating your drivers from your system manufacturer website and not with the Intel® Driver Update Utility and after that try to update Windows again.

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CKent
Beginner
6,285 Views

Well, Dell says, "No driver updates found. Your system has the most recent updates. Driver detection complete." But at the sametime, Windows 10 update keeps telling me that they want me to install the update for the graphics card, but the installation process never completes. That is why I resort to Intel Drive Update Utility to finish the job. I have tried to uninstall the update done thru Intel, but the Windows 10 update still won't go thru.

 

Btw, is it true that the graphics card contains the audio part as well? I mean

IDT 92HD91BXX @ Intel Panther Point PCH - High Definition Audio Controller [C-1]PCI

 

My sound has been normal under windows 8.1, but since I upgraded to Windows 10, the volume dropped. Not sure if updating the graphics driver thru Intel Drive Update Utility could also fix the audio driver.

 

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IUman
Honored Contributor II
6,285 Views

Hello superman,

Could you please provide with the model of your system.

The Intel® HD Graphics provide video and sound to your system.

At this point, I recommend uninstalling the graphics driver and installing it again.

You can follow the steps to uninstall the graphics driver at:

http://www.intel.com/support/graphics/sb/CS-034574.htm http://www.intel.com/support/graphics/sb/CS-034574.htm

You can manually download the latest driver here:

https://downloadcenter.intel.com/product/81499 https://downloadcenter.intel.com/product/81499

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CKent
Beginner
6,285 Views

Hi there,

I have tried the uninstalling and reinstalling before. The card and the audio seems to work fine now, other than it could not remove the update reminder from Windows 10. Also good news is that that Windows 10 update did not hold up other windows 10 updates, but just still lingers as a pending update. If Intel could communicate with Microsoft, that would be great. Thanks,

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IUman
Honored Contributor II
6,285 Views

Hi superman,

In this case, if you have all the updates from DELL I would recommend waiting to see if more updates will go through and please see http://www.windowscentral.com/how-prepare-your-pc-windows-10-upgrade How to prepare your PC for the Windows 10 upgrade

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CKent
Beginner
6,285 Views

Other updates will go thru but that intel update would persist.

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Spaul9
Beginner
6,285 Views

hi.

I got exactly same problem.

I have updated my ASUS Intel HD card with the Intel Driver Utility.

Still, same error for exactly same driver. Same behaviour.

Help plz

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TAdai
Beginner
6,736 Views

Have a Toshiba P840 with same Intel Graphics driver and have exact same problem. I expect Intell will bring out a driver before Windows 10 upgrade goes active on July 29th.

I think Intel is dragging the chain a bit here.

0 Kudos
Hans_B_Intel
Employee
6,736 Views

Intel® HD Graphics 4000 will receive support for Windows* 10, the drivers will be available upon the operating system's official release.

Graphics Drivers: Supported Operating Systems

http://www.intel.com/support/graphics/sb/CS-034343.htm http://www.intel.com/support/graphics/sb/CS-034343.htm

TAdai
Beginner
6,736 Views
0 Kudos
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