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monitors changing defaults.

somen
Beginner
1,495 Views

i am running a laptop with an i7-3520M so Intel HD Graphics 4000. i use the laptop monitor, and an external monitor.

now the issue im having is when i close the lid of the laptop, the external monitor becomes the default and everything is pushed onto it. and vice versa. video link below. the drivers are 15.33.32.64.4061. is there anyway to change this, or install older driver to fix this?

http://youtu.be/Ccgbf7YoPXA intel graphics issues. - YouTube

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6 Replies
somen
Beginner
515 Views

i just updated to the newest, and its still happening. . . can anyone help?

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Hans_B_Intel
Employee
515 Views

Hello g host001985,

I would like to clarify that this would not be a driver issue, but would have to do with a setting set in the windows power options.

I tried to replicate this with a laptop using both Intel Graphics and Nvidea* GPU, but I got the same behavior with either one. It seems that even though you can choose the option to "do nothing" in the "when I close the lid" tab under power options, the lid still actually turns the display off without the system actually being affected, then windows sets whatever display is still connected as default, I suspect that this is what it is designed to do under these circumstances.

I was looking through Microsoft forums and I found this link:

http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/dual-monitors-keep-extended-mode-when-close-laptop/c3c40e7e-d0a4-4bac-8cb6-d61310ccacd3?page=2 http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/dual-monitors-keep-extended-mode-when-close-laptop/c3c40e7e-d0a4-4bac-8cb6-d61310ccacd3?page=2

You can try the suggestions from the Microsoft forums to see if there is anything that may help you and we can also wait for other users to share any experience they have had regard this configuration and to see if they have any other suggestions.

0 Kudos
Hans_B_Intel
Employee
515 Views

Hello g host001985,

I would like to clarify that this would not be a driver issue, but would have to do with a setting set in the windows power options.

I tried to replicate this with a laptop using both Intel Graphics and Nvidea* GPU, but I got the same behavior with either one. It seems that even though you can choose the option to "do nothing" in the "when I close the lid" tab under power options, the lid still actually turns the display off without the system actually being affected, then windows sets whatever display is still connected as default, I suspect that this is what it is designed to do under these circumstances.

I was looking through Microsoft forums and I found this link:

http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/dual-monitors-keep-extended-mode-when-close-laptop/c3c40e7e-d0a4-4bac-8cb6-d61310ccacd3?page=2 http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/dual-monitors-keep-extended-mode-when-close-laptop/c3c40e7e-d0a4-4bac-8cb6-d61310ccacd3?page=2

You can try the suggestions from the Microsoft forums to see if there is anything that may help you and we can also wait for other users to share any experience they have had regard this configuration and to see if they have any other suggestions.

0 Kudos
somen
Beginner
515 Views

i just updated to the newest, and its still happening. . . can anyone help?

0 Kudos
Hans_B_Intel
Employee
515 Views

Hello g host001985,

I would like to clarify that this would not be a driver issue, but would have to do with a setting set in the windows power options.

I tried to replicate this with a laptop using both Intel Graphics and Nvidea* GPU, but I got the same behavior with either one. It seems that even though you can choose the option to "do nothing" in the "when I close the lid" tab under power options, the lid still actually turns the display off without the system actually being affected, then windows sets whatever display is still connected as default, I suspect that this is what it is designed to do under these circumstances.

I was looking through Microsoft forums and I found this link:

http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/dual-monitors-keep-extended-mode-when-close-laptop/c3c40e7e-d0a4-4bac-8cb6-d61310ccacd3?page=2 http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/dual-monitors-keep-extended-mode-when-close-laptop/c3c40e7e-d0a4-4bac-8cb6-d61310ccacd3?page=2

You can try the suggestions from the Microsoft forums to see if there is anything that may help you and we can also wait for other users to share any experience they have had regard this configuration and to see if they have any other suggestions.

0 Kudos
Hans_B_Intel
Employee
515 Views

Hello g host001985,

I would like to clarify that this would not be a driver issue, but would have to do with a setting set in the windows power options.

I tried to replicate this with a laptop using both Intel Graphics and Nvidea* GPU, but I got the same behavior with either one. It seems that even though you can choose the option to "do nothing" in the "when I close the lid" tab under power options, the lid still actually turns the display off without the system actually being affected, then windows sets whatever display is still connected as default, I suspect that this is what it is designed to do under these circumstances.

I was looking through Microsoft forums and I found this link:

http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/dual-monitors-keep-extended-mode-when-close-laptop/c3c40e7e-d0a4-4bac-8cb6-d61310ccacd3?page=2 http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/dual-monitors-keep-extended-mode-when-close-laptop/c3c40e7e-d0a4-4bac-8cb6-d61310ccacd3?page=2

You can try the suggestions from the Microsoft forums to see if there is anything that may help you and we can also wait for other users to share any experience they have had regard this configuration and to see if they have any other suggestions.

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