3 Replies Latest reply on May 27, 2015 8:20 AM by kevin_intel

    Intel HD graphics driver stopped responding + multicolor top-of-screen flickering. Drivers already updated.

    dmat

      I recently bought a Dell Win 8.1 laptop (Core i5-5200U CPU @ 2.20 GHz). I keep getting this message:

       

      "Display driver Intel HD Graphics Drivers for Windows 8(R) stopped responding and has successfully recovered".

       

      Also, the top of the screen sometimes starts a rapid, multicolor flickering, which obscures the top part of the screen, thogh it improves somewhat if I move the cursor back and forth over the flickering.

       

      According to my my PC and the Intel tool, my Intel graphics drivers are up to date. So how do I fix this? Thanks in advance.