get in touch with the the pc's manufacturer which i don't put a lot of stock in!! bust this happened to me customized driver for video cannot update you can not find info. really i tryed for 33 days! i know intel is aware of my issue hp pavillion 64 bit model A6813w driver has no memory dedicated to video and cannot update drivers? so i'm afarid you will be better off and a happy guy when you buy a graphics card with memory in it or the board may customized be but save your rage and get a card.