4 Replies Latest reply on Jun 17, 2015 9:07 AM by nbarksda

    NUC5i5RYK black screen when connecting via Teamviewer and the NUC not connected to monitor

    nbarksda

      I have an Intel NUC5i5RYK

       

      Memory: Kingston Hyper X 8GB (2x4GB modules) (DDR3L - 1600 CL9)

      ...same memory reviewers have been using.

       

      Storage: Samsung 850EVO M.2 256GB (magician software 4.6)

       

      OS: Windows 8.1 Pro

       

      Graphics card driver is .4080

       

      My NUC is connected to an Onkyo TX-SR606 receiver via HDMI and outputted to a 55" Vizio E series TV.

       

      When the receiver is on (TV can be on or off) I can connect via Teamviewer and don't notice any issues.

       

      However, if the receiver is off all I see is a blank screen in Teamviewer 10.

       

      Does anyone know why this happens only when the AV receiver is off?