1 Reply Latest reply on May 18, 2015 12:56 PM by kevin_intel

    Installing Graphic Card


      Hiya I hope someone here can help me


      I recently brought a new desktop Zoostorm PC from Littlewoods and it has come with windows 8.1 and Intel Integrated HD graphics, I have my Raedon 5450 GC from my old PC and every time I have attached it to the Motherboard and loaded up the PC my monitor screen stays black


      I have looked online and checked the BIOS to try and change compatibility mode but there is no option there. I have used drive booster and updated all my drivers and there is one called VGA Video Controller and it is unplugged.


      Is they anyway to install this card so I can play my games (they run ok but loading screens are alittle slow using the HD integrated card)


      any help you can give is appreciated


      here is my specs


      Operating System

          Windows 8.1 with Bing 64-bit


          Intel Celeron 1037U @ 1.80GHz    52 °C

          Ivy Bridge 22nm Technology


          4.00GB Single-Channel DDR3 @ 798MHz (11-11-11-28)


          NM70-M (SOCKET 0)    28 °C


          Standard Monitor (1360x768@60Hz)

          Intel HD Graphics (Elitegroup)


          465GB Western Digital WDC WD5000AAKX-60U6AA0 (SATA)    37 °C

          465GB TOSHIBA External USB 3.0 USB Device (USB (SATA))    37 °C

      Optical Drives

          ATAPI iHAS122 E


          VIA HD Audio(Win8.1)

        • 1. Re: Installing Graphic Card

          Hello JaynanTesla,


          This configuration is supported from the Mobile Intel® 4 Series Express Chipset Family but will always depend on the motherboard manufacturer if the system is capable of handling such configuration or not.


          My best recommendation is for you to do a BIOS update to latest BIOS version and confirm with the Computer Manufacture if you can setup switchable graphics.


          Kevin m