6 Replies Latest reply on May 18, 2015 10:35 AM by joe_intel

    NUC5i3RYH Video Issue

    BobH.

      Hello,

       

      I have a recently purchased NUC with a video problem.  Originally connected via an HDMI adapter to DVI, the problem also occurs when connected using the HDMI connector directly to the monitor.  Screen flashes between windows in an uncontrollable manner.  The only way I can get it to stop is to disconnect and reconnect the HDMI cable.  This stabilizes the video for a short time, but then the problem reoccurs.  I reinstalled the video drivers, but this did not correct the problem.  I would guess this is heat related, though it happens when the system is sitting at idle.  Any assistance would be greatly appreciated!

       

      Thanks,

       

      Bob H.