5 Replies Latest reply on May 26, 2015 9:48 AM by kevin_intel

    Mobile Pc Display On my Desktop Computer

    Jessbelow
      Hi! I have a question about my graphic driver on my HP Touchscreen Desktop Computer Window 8.1. Its says on device manage my display graphic adapters is -  Mobile Intel(R) 965 Express Chipset Family( Microsoft Corporations - WDDM 1.1) - but when i right click my desktop to view my screen resolution, its show i am using a Mobile Pc Display, Why does my computer uses a Mobile display on a 1680x1050 Monitor. I need help figuring out my graphic driver, because whenever i use my computer to play games i get 5-15 fps which is very bad i have everything optimized and no third party program. I ask a forum, they say its my graphic driver that one causing it. How can i improve my graphic driver or is my only choice is to change graphic drive, is there anyway to upgrade my current driver.  Right now my Graphic driver is -  Driver Date: 10/1/2012, Version: 8.15.10.2697, Driver Provider: Intel Corporation, Mobile Intel(R) 965 Express Chipset Family and my games are 5-15 fps or lower, also my computer sometimes runs slow. Some people says they can tweak a driver performance by increasing graphic memory in Bios, but i don't see an option of that in my Hp Bios, They also tweak using graphic driver control panel by right clicking desktop to open graphic settings, but my graphic doesn't have that option either right clicking my desktop only shows resolution and personalize. Is there anyway to improve my driver, and why is my computer display using mobile Pc display. Thanks , i really appreciate your comments.
        • 1. Re: Mobile Pc Display On my Desktop Computer
          kevin_intel

          Please note the graphics controller in your computer is the Mobile Intel(R) 965 Express Chipset Family. This is why you see it says you are using a mobile PC because this graphics controller is intended for mobile systems to improve portability and usage of the product.

           

          As you mentioned, there is a way to change in the BIOS the DVMT or the Video memory used by the system but this can be limited by the options enabled by the Computer Manufacture.

           

          Note that the Intel® graphics controllers uses shared memory that is taken from the RAM memory installed on your computer.

           

          The feature that sets the amount of memory that is used for video is called Intel® Dynamic Video Memory Technology and this will make the graphics controller only to use the amount of RAM memory that it requires to run the different applications or software’s.

           

          I am afraid to say that there is no way to preset this to a specific value; however, you can limit the maximum memory that it can take only. You will see this option usually in BIOS and you will have 3 options, 128MB, 256MB and maximum DVMT. Other values can be found as 512MB, etc but this depends on the motherboard manufacturer and the amount of RAM memory installed on your computer.

           

          It is important to say that OEM drivers include special features that will work specifically for your computer. This is why installing the driver from the Computer Manufacture is very important.

           

          You can try installing our generic driver but it does not include the special features from the OEM design. Here you can download the driver from our side:

          https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-

           

          Kevin M

          • 2. Re: Mobile Pc Display On my Desktop Computer
            Jessbelow

            Thanks for the download link Kevin M, Its improves my Fps from 5-15 to 25 by reducing the graphic color and giving it higher priority. I'm still on testing on what the best setting to use for this intel graphic media control panel i will be researching about it. Also it downgraded my graphic driver to 9/23/2009 and version 8.15.10.1930 and when i was downloading it, its says this is for Window 7 driver but i'm surprised i was still able to use and download it. Now i have "Graphic Properties" and "Graphic Option" when right clicking desktop but still figuring out what the best setting to choose here. So far my screen got a little darker, Is this a better choice than my old graphics? Its has a graphic control panel now but a older version.

            • 3. Re: Mobile Pc Display On my Desktop Computer
              kevin_intel

              The driver provided before is the latest driver version we have available for your controller. My recommendation is to keep that one since it improved the graphics performance.

               

              In regards the color or brightness, it can be changed in the Intel® Graphics Control Panel so you can access there and play with the options available.

              • 4. Re: Mobile Pc Display On my Desktop Computer
                Jessbelow

                Hi, I'm back thanks again for all the previous info. I've decided to just buy and upgrade/replace my graphic card due to the bad graphic performance i'm getting.

                Do you have any advice for me on which type of graphic card that will fit for my computer? or what other hardware in my computer can i replace to increased the performance without buying a new computer, I be willing to buy stuff on Best Buy or Online. Thanks again.

                • 5. Re: Mobile Pc Display On my Desktop Computer
                  kevin_intel

                  My best recommendation is to check with the Computer Manufacture the compatibility list they should have for third party peripherals. This is because you may put in a video card but it may not be compatible so it is extremely important to verify what video card can be used with the Computer but again, this information can be provided by HP since I am not a HP specialist.

                   

                  Here is their contact information

                  http://www.hp.com/country/us/en/uc/welcome.html

                  800-474-6836