1 Reply Latest reply on May 4, 2015 12:46 PM by allan_intel

    New NUC5i7RYHR powers off when you close case


      I am setting up a new NUC5i7RYHR that I have purchased. It works well when the bottom is off, but as soon as I press the case shut, it powers off and wont power on again, even if I take the bottom off again. If I unplug and replug the power, it will then start fine and run until it push it back on again. I can't see that it is one side particularly, it just happens once I click it back in fully.


      I assume it needs sending back to the distributor,