My laptop isn't booting correctly, it shows the startup screen then it seems like it's trying to boot but is failing and it keeps closing and trying to boot again then a pop up with two tabs ( "boot menu" containing "windows boot manager" which I tried selecting but nothing happens / "app menu" containing "setup") I selected the setup option in the app menu and in the "sysinfo" tab it said "SATA port 1 not installed , SATA port 2 not installed which means this could be the problem? Does anyone have a solution for this problem? thank you in advance
If the system does not boot and if you see that sata ports 1 and 2 are not installed, this probably could be either that the hard drive(s) failed or that the boot media is corrupted. You would need to have the hard drive(s) checked.