1 Reply Latest reply on May 1, 2015 12:56 PM by hansb_intel

    Laptop is not booting

    Yasminesherif

      My laptop isn't booting correctly, it shows the startup screen then it seems like it's trying to boot but is failing and it keeps closing and trying to boot again then a pop up with two tabs ( "boot menu" containing "windows boot manager" which I tried selecting but nothing happens / "app menu" containing "setup") I selected the setup option in the app menu and in the "sysinfo" tab it said "SATA port 1 not installed , SATA port 2 not installed which means this could be the problem? Does anyone have a solution for this problem? thank you in advance