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I can't submit a service request form.

CAllr
Beginner
1,242 Views

I'm wondering if there's some trick to this... I have tried Chrome, Firefox, and IE and I cannot for the life of me get past the final step. I have checked and rechecked all the necessary boxes and information.

I have been doing a lot of work trying to get my processor to run at decent temperatures but I cannot seem to do so. I originally was running a Noctua CPU cooler on my 4790k but was not able to run anything too intense. I have since upgraded to a full liquid cooled loop and my GPU runs extremely cool (36c even when gaming) but at the stock clock I'm hitting upwards of 85c to sometimes 90c when stress testing or converting video. I tried an article I found in the communities to check TPD values and wattage etc. to try to help but found I was still getting into the 90c ranges so I quickly quit those tests.

Is this something I could get a replacement for? Is this normal?

My machine is as follows:

4790k

Kingston Hyper X 16GB 1866

MSI Z97S SLI Krait Edition

MSI Nvidia GTX970

EK Waterblocks Supremacy EVO CPU block

EK Waterblocks GPU block

2 XSPC Radiators

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Allan_J_Intel1
Employee
386 Views

If you have followed article and the problem remains. I recommend contacting Intel support via chat or web ticket.

https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx Service Request Email

http://www.intel.com/p/en_US/support/contactsupport Contact Support

Allan.

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Allan_J_Intel1
Employee
387 Views

If you have followed article and the problem remains. I recommend contacting Intel support via chat or web ticket.

https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx Service Request Email

http://www.intel.com/p/en_US/support/contactsupport Contact Support

Allan.

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CAllr
Beginner
386 Views

Yes I have tried that article. And as I said in my original post, I cannot get past the final step in those links, the page does not send. I'll attempt a chat.

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