Please uninstall your current driver version from Programs and Features and install the newest one: https://downloadcenter.intel.com/download/24870/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
Thank you for the reply
I get the exact same bug with the latest though. Same callstack and everything.
The driver version now says: 10.18.14.4170
Driver Date: 2015-03-16
You may want to try a clean boot to see if third party software is causing this issue.
Run the command sfc /scannow to repair corrupted files.
A system restore could be a good option if the issue appeared some days ago.
Unfortunately none of that helped.
I've had this problem since I removed my ATI GPU and switched to HD Graphics. A couple of months now.
The ATI driver and all software and services related to that should be properly removed. Besides, this looks like a front-end specific bug to me.
Are there any other conditions to trigger this issue? It is not happening in my system; however, it does not have ATI hardware/software.
Did you try with third party uninstall software?
I followed the steps outlined here Guide: How to Properly Uninstall Nvidia or AMD/ATI GPU Drivers | Custom PC Review and deleted a bunch of old driver packages.
I also tried to kill all non-essential processes and services, but the problem still remains.
Maybe I could try older versions of the driver to see if any of them works? Is it possible to download old versions from Intel's site?
We usually keep the last two driver versions. This is the previous one: https://downloadcenter.intel.com/download/24785/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
Did you try the drivers provided by the system manufacturer?
The version you linked too has the same crash bug.
I just tried the manufacturer driver. It's an Asrock motherboard: ASRock > Z97E-ITX/ac
The version they provide is: 10.18.10.3993
That version doesn't crash when I click Display but it has the same UI bugs as you can see in my original screenshot. Everything is squished together and impossible to use.
Is the stacktrace I provided in the screenshot of no help?
I could send a complete dump file if there's a way to upload it (it would be about 150Mb large)
Can you install the ATI graphics card and drivers again? Then, uninstall the drivers before removing the card.
No, I don't have the ATI hardware available anymore.
I am inclined to say that the issue is related to the operating system rather than Intel® HD Graphics driver. I am out of ideas at this moment; hopefully another community member will jump in with a good one for you to try.
I have the exact same issue with the Intel HD Graphics Control Panel as you do! Before searching, I was ready to make a new post detailing this error, but the above posts are describing the problem in exact detail.
I've been living with & ignoring this problem since late October last year when I last upgraded the computer, but really, there must be some kind of fix to this ridiculous thing. I've tried modifying some settings in the Intel HD Gfx Control Panel even while in this situation, but considered it is too much of a foolish gamble to try any more of that.
I will be following the issue. Thank you for the post!
Hi rc-1, do you know what could have caused your issue? Were you using third party graphics drivers as well?
joe_intel: Do you have any connection with the developers? Since this bug is consistently reproducible I can create a dump file of the process which will make it possible for a developer to debug.
By the nature of the bug I suspect it has nothing to do with my previous ATI drivers (which *should* be completely wiped from my system).
The bug only affects the UI of the Control Panel application. The underlying driver works perfectly well. I have no problems with either OpenGL or DirectX, and Windows in general performs as expected.