2 Replies Latest reply on May 31, 2015 7:09 AM by kumar.hs

    DZ77GA-70K onboard video not working any more

    andi.s

      Hello,
      i have a DZ77GA-70K with i7-3770 and i am using the inegrated graphics. Since yesterday i get a "no video" error beep code (2x beep, pause, 2x,beep). WIth an additional graphics card the error disappears.

      I already changed the power supply and disconnected all hdds and extension cards. I also loaded bios defaults.

      Bios Version: 63

      Does anybody have an idea what i should do?
      Should i try to update the bios to version 66?
      Is this an mainboard or cpu error?

       

      Thanks
      Andi

        • 1. Re: DZ77GA-70K onboard video not working any more
          hansb_intel

          Hi,

            I would suggest that you update the BIOS since this is usually required as a standard troubleshooting step, but in order to determine whether this is a CPU or motherboard issues you would need to either test another known work processor on that board or test your processor on another board. If this is not possible, you can contact Intel support and request a motherboard replacement, since it is more probable that this is a motherboard issue and this possibility needs to be discarded first.

          • 2. Re: DZ77GA-70K onboard video not working any more
            kumar.hs

            If you are still facing the problem, 

             

            1. Power down the MB completely and then remove the cmos battery. Wait for some time and then reboot->F2-> Load bios defaults. See if this works

                 - if F2 method is not visible, keeping power button pressed for 3+ sec resets the bios to default.

            2. The GFX is built into CPU, however there are other components in the path. To rule out issue with the on-board HDMI connector, which can go bad due to mech stress, you can try to connect the monitor to Dport instead of hdmi port. You will need to borrow/buy an DPORT to HDMI cable.