If possible please elaborate the issue you are currently experience with your computer.
You could try to interact with our live chat at: Contact Support
Select your region and choose Intel(R) Graphics.
Thank you for the video.
I would need more information in regards to your system configuration:
Which version of Windows do you have?
Also, the exact processor model and the graphics controller:
Click the Windows icon, and then right-click Computer .
Select Properties .
Find System Type on the Properties window, and then note the processor model.
Additionally, I need more information about the problem you are experiencing with the computer.
Thanks for the information. I watched the video; however, I did not get exactly the problem you are experiencing with the computer, that is why I asked for additional details about this problem.
I recommend chatting with live support at Contact Support and choose graphics area.