3 Replies Latest reply on Apr 24, 2015 11:00 AM by David_Intel

    snmpsa-6.0-1010 ia32 is died after 30-40 secs on RHEL 5.5 OS.

    akaradag

      Hi,

      I have a problem on RHEL 5.5 i686 OS. snmpsa-6.0-1010 ia32 does not work correctly but x86-64 works correctly. I tried 6.0 build14 [1] and 7.0 build14 but observed the same behavior.  The snmpsa(smSubagent) process is died after 30-40 secs due to huge cpu usage.

       

      Output of ps -ef | grep smSubagent

      red color specifies process id of smSubagent

      green color specified usage of cpu

      --------------------------------------------------------------------------------

      root      2903     1  0 10:30 ?        00:00:00 smSubagent

      root      2904 2903 77 10:30 ? 00:00:17 smSubagent

      root      4942 24199  0 10:30 pts/1    00:00:00 watch -n1 ps -ef | grep smSubagent >> /tmp/pro_smSubagent.out && echo 'XXXXXXXX

      root      4955  4942  0 10:30 pts/1    00:00:00 sh -c ps -ef | grep smSubagent >> /tmp/pro_smSubagent.out && echo 'XXXXXXXXXXXX

      root      4957  4955  0 10:30 pts/1    00:00:00 grep smSubagent

      XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

      root      2903     1  0 10:30 ?        00:00:00 smSubagent

      root      2904  2903 78 10:30 ? 00:00:18 smSubagent

      root      4942 24199  0 10:30 pts/1    00:00:00 watch -n1 ps -ef | grep smSubagent >> /tmp/pro_smSubagent.out && echo 'XXXXXXXX

      root      4958  4942  0 10:30 pts/1    00:00:00 sh -c ps -ef | grep smSubagent >> /tmp/pro_smSubagent.out && echo 'XXXXXXXXXXXX

      root      4960  4958  0 10:30 pts/1    00:00:00 grep smSubagent

      XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

      root      2903     1  0 10:30 ?        00:00:00 smSubagent

      root      2904  2903 79 10:30 ? 00:00:19 smSubagent

      root      4942 24199  0 10:30 pts/1    00:00:00 watch -n1 ps -ef | grep smSubagent >> /tmp/pro_smSubagent.out && echo 'XXXXXXXX

      root      4964  4942  0 10:30 pts/1    00:00:00 sh -c ps -ef | grep smSubagent >> /tmp/pro_smSubagent.out && echo 'XXXXXXXXXXXX

      root      4966  4964  0 10:30 pts/1    00:00:00 grep smSubagent

      XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

      root      2903     1  0 10:30 ?        00:00:00 smSubagent

      root      2904  2903 80 10:30 ? 00:00:21 smSubagent

      root      4942 24199  0 10:30 pts/1    00:00:00 watch -n1 ps -ef | grep smSubagent >> /tmp/pro_smSubagent.out && echo 'XXXXXXXX

      root      4970  4942  0 10:30 pts/1    00:00:00 sh -c ps -ef | grep smSubagent >> /tmp/pro_smSubagent.out && echo 'XXXXXXXXXXXX

      root      4972  4970  0 10:30 pts/1    00:00:00 grep smSubagent

      XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

      root      2903     1  0 10:30 ?        00:00:00 smSubagent

      root      2904  2903 81 10:30 ? 00:00:23 smSubagent

      root      4942 24199  0 10:30 pts/1    00:00:00 watch -n1 ps -ef | grep smSubagent >> /tmp/pro_smSubagent.out && echo 'XXXXXXXX

      root      4976  4942  0 10:30 pts/1    00:00:00 sh -c ps -ef | grep smSubagent >> /tmp/pro_smSubagent.out && echo 'XXXXXXXXXXXX

      root      4978  4976  0 10:30 pts/1    00:00:00 grep smSubagent

      XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

      root      2903     1  0 10:30 ?        00:00:00 smSubagent

      root      2904  2903 82 10:30 ? 00:00:26 smSubagent

      root      4942 24199  0 10:30 pts/1    00:00:00 watch -n1 ps -ef | grep smSubagent >> /tmp/pro_smSubagent.out && echo 'XXXXXXXX

      root      4985  4942  0 10:30 pts/1    00:00:00 sh -c ps -ef | grep smSubagent >> /tmp/pro_smSubagent.out && echo 'XXXXXXXXXXXX

      root      4987  4985  0 10:30 pts/1    00:00:00 grep smSubagent

      XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

      root      4942 24199  0 10:30 pts/1    00:00:00 watch -n1 ps -ef | grep smSubagent >> /tmp/pro_smSubagent.out && echo 'XXXXXXXX

      root      5350     1 0 10:31 ?        00:00:00 smSubagent

      root      5351 5350 0 10:31 ?        00:00:00 smSubagent

      root      5537  4942  0 10:31 pts/1    00:00:00 sh -c ps -ef | grep smSubagent >> /tmp/pro_smSubagent.out && echo 'XXXXXXXXXXXX

      root      5541  5537  0 10:31 pts/1    00:00:00 grep smSubagent


      [1] https://downloadcenter.intel.com/downloads/eula/23771/SNMP-Sub-Agent-Stand-alone-Intel-Server-Management-Utility?httpDown=http%3A%2F%2Fdownloadmirror.intel.com%2F23771%2Feng%2FSNMPSA_V6.0.14.zip

        • 1. Re: snmpsa-6.0-1010 ia32 is died after 30-40 secs on RHEL 5.5 OS.
          David_Intel

          Could you provide the model of the system board you are using? Additionally, please include the BIOS level it is at?

          • 2. Re: snmpsa-6.0-1010 ia32 is died after 30-40 secs on RHEL 5.5 OS.
            akaradag

            Hi David,

            Thanks for your help.

             

            Base Board Information

                    Manufacturer: Intel

                    Product Name: T5000PAL0

                    Version: FRU Ver 0.05

                    Serial Number: BZAD82300055

                    Asset Tag: Not Specified

                    Features:

                            Board is a hosting board

                            Board is replaceable

                    Location In Chassis: Not Specified

                    Chassis Handle: 0x0000

                    Type: Motherboard

                    Contained Object Handles: 0

             

            Chassis Information

                    Manufacturer: TIGH2U

                    Type: Rack Mount Chassis

                    Lock: Not Present

                    Version: TIGH2U

                    Serial Number: Not Specified

                    Asset Tag: Not Specified

                    Boot-up State: Safe

                    Power Supply State: Safe

                    Thermal State: Safe

                    Security Status: Unknown

                    OEM Information: 0x81581CF8

                    Height: 1 U

                    Number Of Power Cords: 1

                    Contained Elements: 0

                    SKU Number: Not Specified

             

            BIOS Information

                    Vendor: Intel Corporation

                    Version: S5000.86B.15.00.0101.110920101604

                    Release Date: 11/09/2010

                    Address: 0xE8000

                    Runtime Size: 96 kB

                    ROM Size: 4096 kB

                    Characteristics:

                            PCI is supported

                            PNP is supported

                            BIOS is upgradeable

                            BIOS shadowing is allowed

                            Boot from CD is supported

                            Selectable boot is supported

                            EDD is supported

                            Print screen service is supported (int 5h)

                            8042 keyboard services are supported (int 9h)

                            Serial services are supported (int 14h)

                            CGA/mono video services are supported (int 10h)

                            ACPI is supported

                            USB legacy is supported

                            LS-120 boot is supported

                            ATAPI Zip drive boot is supported

                            BIOS boot specification is supported

                            Function key-initiated network boot is supported

                            Targeted content distribution is supported

                    BIOS Revision: 15.0

                    Firmware Revision: 0.0

            • 3. Re: snmpsa-6.0-1010 ia32 is died after 30-40 secs on RHEL 5.5 OS.
              David_Intel

              I was checking the download details and I could not see this board listed. As a matter of a fact, on January 9, 2009, support for Intel(R) Carrier Grade and Industrial Servers products has been shifted from Intel to Kontron.  Please contact Kontron for support on these products.

               

              Kontron America Support Contact information:

              Phone: 800-480-0044

              Email: support@us.kontron.com

              Link: http://us.kontron.com/support/

               

              Kontron Canada Contact information:

              Phone: 800-354-4223

              Email: support@ca.kontron.com

               

              Please find the complete list of products now supported by Kontron below:

              Intel(R) IP Network Server NSC2U

              Intel(R) IP Network Server NSW1U

              Intel(R) IP Network Server NSI2U

              Intel(R) Carrier Grade Server TIGH2U

              Intel(R) Carrier Grade Server TIGW1U

              Intel(R) Carrier Grade Server TIGI2U

              Intel(R) Carrier Grade Server TIGPR2U

              Intel(R) Carrier Grade Server TIGPT1U

              Intel(R) Carrier Grade Server TSRLT2

              Intel(R) Carrier Grade Server TSRMT2