4 Replies Latest reply on Apr 20, 2015 11:15 AM by XN04113

    wrong system information data at NUC5i5MYHE

    XN04113

      Hi,

       

      today I got this new system and tried to install it with Frontrange DSM (a software distribution system with baremetal OS installation.

      This system needs some hardware infomations to match drivers, but the NUC delivers no/wrong information.

      This can be checked with the Windows System Information tool (Windows 8.1 or Server 2012R2).

      Capture.JPG

      The bios is current but the fields "System Manufacturer" and "System Model" are totaly wrong filled.

       

      How can this be fixed?

      Is there a tool to change this data or Intel has to build a new bios Version with the correct data?

       

      regards

      mike

        • 1. Re: wrong system information data at NUC5i5MYHE
          whk

          Mike,

           

          If you have access to update how Frontrange DSM pulls the information it appears you can pull the necessary information from the DMI type 2 (Base Board) table

           

          Intel,

           

          If updates are made to the can DMI type 1 (System) and type 3 (Chassis) be updated since it appears only the Base Board information is filled in:

           

           

          Details (from gentoo):

           

          # dmidecode 2.12

          # SMBIOS entry point at 0xdaeecd98

          SMBIOS 2.8 present.

          86 structures occupying 3951 bytes.

          Table at 0xDAEE6000.

           

           

          Handle 0x0000, DMI type 0, 24 bytes

          BIOS Information

            Vendor: Intel Corporation

            Version: RYBDWi35.86A.0246.2015.0309.1355

            Release Date: 03/09/2015

            Address: 0xF0000

            Runtime Size: 64 kB

            ROM Size: 6528 kB

            Characteristics:

            PCI is supported

            BIOS is upgradeable

            BIOS shadowing is allowed

            Boot from CD is supported

            Selectable boot is supported

            BIOS ROM is socketed

            EDD is supported

            5.25"/1.2 MB floppy services are supported (int 13h)

            3.5"/720 kB floppy services are supported (int 13h)

            3.5"/2.88 MB floppy services are supported (int 13h)

            Print screen service is supported (int 5h)

            Serial services are supported (int 14h)

            Printer services are supported (int 17h)

            ACPI is supported

            USB legacy is supported

            BIOS boot specification is supported

            Targeted content distribution is supported

            UEFI is supported

            BIOS Revision: 5.6

           

          Handle 0x0001, DMI type 1, 27 bytes

          System Information

            Manufacturer: .................................

            Product Name: .................................

            Version: .................................

            Serial Number: .................................

            UUID: F5B1ED00-7277-11E3-BA1C-B8AEED734E5B

            Wake-up Type: Power Switch

            SKU Number: .................................

            Family: .................................

           

          Handle 0x0002, DMI type 2, 15 bytes

          Base Board Information

            Manufacturer: Intel Corporation

            Product Name: NUC5i5RYB

            Version: H40999-502

            Serial Number: GERY5050058J

            Asset Tag: .................................

            Features:

            Board is a hosting board

            Board is replaceable

            Location In Chassis: To be filled by O.E.M.

            Chassis Handle: 0x0003

            Type: Motherboard

            Contained Object Handles: 0

           

          Handle 0x0003, DMI type 3, 25 bytes

          Chassis Information

            Manufacturer: .................................

            Type: Desktop

            Lock: Not Present

            Version: .................................

            Serial Number: .................................

            Asset Tag: .................................

            Boot-up State: Safe

            Power Supply State: Safe

            Thermal State: Safe

            Security Status: None

            OEM Information: 0x00000000

            Height: Unspecified

            Number Of Power Cords: 1

            Contained Elements: 1

            <OUT OF SPEC> (0)

            SKU Number: To be filled by O.E.M.

          • 2. Re: wrong system information data at NUC5i5MYHE
            XN04113

            Hi,

             

            thanx for your answer, but I have no choice to change the type of evaluating this information in Frontrange, but I will open an incident there too.

            The Microsoft Windows System Information Tool tools shows the same wrong information and this can not be correct (intended by Intel).

             

            regards

            mike

            • 4. Re: wrong system information data at NUC5i5MYHE
              XN04113

              great news that intel is already working on a fix.

              thanx for this link.