1 Reply Latest reply on Apr 17, 2015 9:36 AM by kevin_intel

    NUC 5i5RYK freeze during videoplayback

    Solsen

      Hello,

       

      My brand new NUC 5i5RYK freeze during Netflix or other videoplay (VLC, Gomplayer). The video just stops, the last sound still playes over and over. Mouse and keyboard stops and i need to reboot.
      Tried Windows 7 Pro 64bit and Windows 8 Pro 64bit. Clean install With New drivers and BIOS from Intel.com.

       

      Windows Event Log states: Event 19, WHEA-Logger: A corrected hardware error has occurred.
      Reported by component: Processor Core.
      Error Source: Corrected Machine Check.
      Error Type: Cache Hierarchy Error.
      Processor ID: 0

       

      Operating System Windows 7 Professional, 64-bit version

      BIOS Version 0246 
      KINGSTON SSDNow M.2 SATA SSD 120GB 6Gbps 
      KINGSTON 8GB 1600MHz DDR3L Non-ECC CL11

       

      Any advice?