HD4600 crashes on Windows 10 TP 10049

BLuo3 · ‎04-16-2015

I am using Toshiba P50t-B with HD4600 and AMD R9 M265x. After upgrading to Windows 10 TP 10049 from Windows 8.1, it works well at first. After using for some time, some Windows become a mess and then the graphics crash if you continue using it.

Driver and system info:

Intel(R) HD Graphics 4600

Report Date: Thursday, April 16, 2015

Report Time [hh:mm:ss]: 6:57:56 PM

Driver Version: 10.18.15.4124

Operating System: Windows* 8.1 (6.3.10049)

Default Language: Chinese (Simplified, China)

Physical Memory: 16294 MB

Vendor ID: 8086

Device ID: 0416

Device Revision: 06

Graphics Output Protocol (GOP) Version: 5.0.1035

Current Resolution: 3840 x 2160

Processor: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz

Processor Speed: 2494 MHz

Processor Graphics in Use: Intel(R) HD Graphics 4600

Shader Version: 5.0

OpenGL* Version: 4.3

OpenCL* Version: 1.2

* Microsoft DirectX* *

Runtime Version: 12.0

Hardware-Supported Version: 11.0

* Devices connected to the Graphics Accelerator *

Active Displays: 1

* Built-in Display *

Display Type: Digital

DDC2 Protocol: Supported

Gamma: 2.2

Connector Type: Embedded DisplayPort

Device Type: Built-in Display

Maximum Image Size

Horizontal Size: 13.78 inches

Vertical Size: 7.48 inches

Supported Modes

3840 x 2160 (60p Hz)

Raw EDID:

00 FF FF FF FF FF FF 00 4D 10 14 14 00 00 00 00

05 18 01 04 A5 23 13 78 06 DE 50 A3 54 4C 99 26

0F 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01

01 01 01 01 01 01 4D D0 00 A0 F0 70 3E 80 30 20

35 00 5A C2 10 00 00 18 00 00 00 10 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 10 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 FC

00 4C 51 31 35 36 44 31 4A 58 30 31 0A 20 00 78

* Other names and brands are the property of their respective owners.

Though the info above shows that it's windows 8.1, the system is actually Win10 10049.

Kevin_M_Intel · ‎04-17-2015

Hello Bruce55,

Windows 10 is not certified Operating System yet so we do not have drivers for our controllers. Please try with Windows 8.1 or another compatible Operating System for your device and let me know how it goes.

Kevin m