1 Reply Latest reply on Apr 17, 2015 8:38 AM by kevin_intel

    HD4600 crashes on Windows 10 TP 10049

    Bruce55

      I am using Toshiba P50t-B with HD4600 and AMD R9 M265x. After upgrading to Windows 10 TP 10049 from Windows 8.1, it works well at first. After using for some time, some Windows become a mess and then the graphics crash if you continue using it.

      P50412-161938.jpg

       

      Driver and system info:

      Intel(R) HD Graphics 4600

       


      Report Date: Thursday, April 16, 2015
      Report Time [hh:mm:ss]: 6:57:56 PM
      Driver Version: 10.18.15.4124
      Operating System: Windows* 8.1 (6.3.10049)
      Default Language: Chinese (Simplified, China)
      Physical Memory: 16294 MB
      Vendor ID: 8086
      Device ID: 0416
      Device Revision: 06
      Graphics Output Protocol (GOP) Version: 5.0.1035
      Current Resolution: 3840 x 2160

       


      Processor: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz
      Processor Speed: 2494 MHz
      Processor Graphics in Use: Intel(R) HD Graphics 4600
      Shader Version: 5.0
      OpenGL* Version: 4.3
      OpenCL* Version: 1.2


      * Microsoft DirectX* *
      Runtime Version: 12.0
      Hardware-Supported Version: 11.0

       


      * Devices connected to the Graphics Accelerator *


      Active Displays: 1

       


      * Built-in Display *


      Display Type: Digital
      DDC2 Protocol: Supported
      Gamma: 2.2
      Connector Type: Embedded DisplayPort
      Device Type: Built-in Display


      Maximum Image Size
      Horizontal Size: 13.78 inches
      Vertical Size: 7.48 inches


      Supported Modes
      3840 x 2160 (60p Hz)

       

       

      Raw EDID:
      00 FF FF FF FF FF FF 00 4D 10 14 14 00 00 00 00
      05 18 01 04 A5 23 13 78 06 DE 50 A3 54 4C 99 26
      0F 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01
      01 01 01 01 01 01 4D D0 00 A0 F0 70 3E 80 30 20
      35 00 5A C2 10 00 00 18 00 00 00 10 00 00 00 00
      00 00 00 00 00 00 00 00 00 00 00 00 00 10 00 00
      00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 FC
      00 4C 51 31 35 36 44 31 4A 58 30 31 0A 20 00 78

       

      * Other names and brands are the property of their respective owners.

       

      Though the info above shows that it's windows 8.1, the system is actually Win10 10049.